Leasing Specialist: Resident Experience

Live Bryten; Leland, Northern (NC, KY); Hybrid; USD 25,000 - 29,000; Full time

Benefits offered by this job

Medical plans

Dental & Vision

HSA with employer contributions

401(k) with company match

Paid vacation

Paid holidays

Wellness programs

Professional development

Inclusive culture

Job summary

Live Bryten in Leland, NC is seeking a friendly Leasing Specialist to help prospective residents through the inquiry, tour, and application process. You will greet visitors, showcase homes and amenities, and coordinate leasing documentation on-site.

Strong customer service, organization, and communication are essential. Proficiency with Microsoft Office and property management software is preferred; a high school diploma is required, with college degree a plus.

Qualifications

• High school diploma or GED required; college degree preferred.
• Previous leasing or related experience is preferred.
• Proficient in Microsoft Office (Outlook, Word, Excel) and Teams.
• Experience with property management software such as Yardi, ResMan, or On-Site is preferred.
• Valid driver's license and reliable transportation required.

Responsibilities

• Greet and engage prospective residents, current residents, and guests in person, by phone, and online.
• Conduct community tours and showcase apartment homes and amenities.
• Assist prospective residents throughout the leasing process, from inquiry to move-in.
• Process rental applications, lease renewals, and related documentation accurately.
• Respond to resident questions and service requests in a timely, professional manner.
• Support resident retention through outstanding service and engagement.
• Maintain organized resident files and leasing documentation.
• Inspect community appearance and coordinate with maintenance to uphold standards.
• Assist with marketing and outreach to support occupancy goals.
• Ensure compliance with Fair Housing regulations and company policies.
• Promote a positive, welcoming, and inclusive community.
• Perform other duties as assigned.

Skills

Customer service

Interpersonal communication

Time management

Detail oriented

Microsoft Office

Education

High school diploma or GED

Tools

Yardi

ResMan

On-Site

Job description

Live Bryten in Leland, NC is seeking a friendly Leasing Specialist to help prospective residents through the inquiry, tour, and application process. You will greet visitors, showcase homes and amenities, and coordinate leasing documentation on-site.

Strong customer service, organization, and communication are essential. Proficiency with Microsoft Office and property management software is preferred; a high school diploma is required, with college degree a plus.