Resident Experience & Leasing Specialist

Bell Partners Inc.; Wilmington (NC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

401(k) match

Vacation & Personal Days

Sick time

Training programs

Referral bonus

Inclusive culture

Job summary

Bell Partners Inc. in Wilmington, NC seeks a Leasing Consultant to warmly welcome prospects, coordinate tours, and respond to leasing inquiries.

The role interfaces with residents, management, and maintenance to support day-to-day operations and renewals, serving as the central communication link across the community. You’ll deliver strong customer service with a professional image, teamwork, and clear communication.

Qualifications

• 1+ years’ customer service experience; hospitality or apartment leasing role.
• Must demonstrate a professional image and strong communication.
• Must be able to work on a team and be resourceful and well-organized.

Responsibilities

• Serve as the welcoming first point of contact for residents, prospects, and visitors to the community.
• Effectively lease apartments and sell property's products and services in accordance with budget.
• Ensure Fair Housing Standards in all matters when working with prospects and residents.
• Follow up on leasing traffic entries and monitor traffic trends.
• Maintain thorough product knowledge of property and that of major competition.
• Assist with marketing activities to position Bell communities as communities of choice.
• Coordinate the resident application review in accordance with Bell guidelines.
• Complete lease packets and files for each resident to include the lease, all addendums and other forms.

Skills

Customer service

MS Office Suite

Communication skills

Teamwork

Education

High School diploma or GED

Tools

MS Office Suite

Job description

Bell Partners Inc. in Wilmington, NC seeks a Leasing Consultant to warmly welcome prospects, coordinate tours, and respond to leasing inquiries.

The role interfaces with residents, management, and maintenance to support day-to-day operations and renewals, serving as the central communication link across the community. You’ll deliver strong customer service with a professional image, teamwork, and clear communication.