Leasing & Resident Experience Specialist

Bell Partners Inc; Wilmington (NC); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Career growth

Total rewards benefits package

Health insurance and 401(k) match

Vacation, personal days, and sick time

Customized training programs

Associate referral bonus plan

Inclusive, diverse work environment

Culture that empowers you to make a差?

A culture that empowers you to make a差

Job summary

Bell Partners in Wilmington, NC is seeking a Leasing Consultant to welcome prospective residents, coordinate tours, and respond to inquiries; serve as communications hub between residents, management, and maintenance.

Candidates should have 1+ years customer service, HS diploma, ability to work on a team, professional image, and strong MS Office skills; company offers growth, benefits, training, and inclusive culture.

Qualifications

• 1+ years’ customer service experience; hospitality or apartment leasing role
• Must demonstrate support of BAL strategic drivers,
• Must demonstrate ability to provide exceptional customer service,

Responsibilities

• Serve as the welcoming first point of contact for all residents, prospects, and visitors to the community
• Effectively lease apartments and sell property’s products and services in accordance with budget
• Ensure Fair Housing Standards in all matters when working with prospects and residents
• Follow up on leasing traffic entries and monitor traffic trends
• Maintain thorough product knowledge of property and that of major competition
• Assist with marketing activities to position Bell communities as communities of choice
• Coordinate the resident application review in accordance with Bell guidelines
• Complete lease packets and files for each resident to include the lease, all addendums and other forms
• Regular attendance and punctuality
• Proper documentation
• Follow up with residents throughout the lease
• Receive any resident inquiries, complaints, or issues and provide timely follow up

Skills

Customer service

Teamwork

Professional image

MS Office Suite

Communication skills

Education

High School diploma or GED

Tools

MS Office

Job description

Bell Partners in Wilmington, NC is seeking a Leasing Consultant to welcome prospective residents, coordinate tours, and respond to inquiries; serve as communications hub between residents, management, and maintenance.

Candidates should have 1+ years customer service, HS diploma, ability to work on a team, professional image, and strong MS Office skills; company offers growth, benefits, training, and inclusive culture.