Leasing Specialist: Lead Gen & Resident Experience

DTN Management Company; Novi (MI); On-site; USD 32,000 - 42,000; Full time

Job summary

DTN Management Company is seeking a Leasing Agent at our Novi, MI property. You will generate and close leads, present leases, and partner with the Property Manager to deliver excellent resident experiences. The role emphasizes community branding, events, and responsive service to future and current residents.

The ideal candidate has 1+ year leasing exposure, strong organizational skills, and comfort with technology and social media to support reputation management and resident engagement.

Qualifications

• 1+ years of leasing experience preferred.
• Well organized with ability to prioritize and multi-task.
• Experience with or the ability to learn technology and operating software.
• Experience with or ability to learn social media and reputation management websites including Facebook, Instagram and Snapchat.
• Motivation to learn and consistently improve.
• People skills required to educate, support and overcome objections of current and future residents.
• Can do attitude and collaborative mindset – We all succeed by working as a team.
• Desire to provide great customer outcomes.
• Proficient with computers and various software platforms including Microsoft Word, Outlook, Excel and PowerPoint.
• Experience using industry software is preferred.
• Reliable transportation to get to work daily and conduct daily job responsibilities.

Responsibilities

• Generate, manage and close leads for new leases.
• Have positive and professional relations with all employees, future residents, community members and current residents.
• Work as part of a team to exceed property goals.
• Assist with planning and hosting of resident events.
• Use approved technology and operating software to create, manage and convert leads to leases and manage resident needs.
• Create and present leases to future residents and renewing current residents.
• Enter work orders as received and follow up after completion to ensure customer satisfaction.
• Other duties/responsibilities may be assigned based on site needs.

Skills

Leasing experience

Organization & multi-tasking

Tech proficiency

Social media management

People skills

Team player

Customer service

MS Office (Word/Outlook/Excel/PowerPt)

Property management software

Education

High school diploma or equivalent

Tools

Property management software

MS Office (Word, Outlook, Excel, PowerPoint)

Job description

DTN Management Company is seeking a Leasing Agent at our Novi, MI property. You will generate and close leads, present leases, and partner with the Property Manager to deliver excellent resident experiences. The role emphasizes community branding, events, and responsive service to future and current residents.

The ideal candidate has 1+ year leasing exposure, strong organizational skills, and comfort with technology and social media to support reputation management and resident engagement.