Leasing Agent

DTN; Novi (MI); On-site; USD 32,000 - 52,000; Full time

Job summary

DTN in Novi, MI is seeking a Leasing Agent to guide visitors and future residents through the leasing process. You will generate, manage and close leads, present leases, and collaborate with the property team to exceed community goals.

You should be well organized, able to multi-task, and comfortable using Microsoft Word, Outlook, Excel and PowerPoint. Experience with leasing software and social media reputation management is a plus. A reliable transportation is expected.

Qualifications

• 1+ years of leasing experience preferred.
• Well organized with ability to multitask.
• Experience with or ability to learn leasing software and social media platforms.
• Strong customer service and communication skills.
• Reliable transportation to work daily.

Responsibilities

• Generate, manage and close leads for new leases
• Maintain positive relations with residents and staff
• Work as part of a team to meet property goals
• Assist with planning and hosting resident events
• Use software to create, manage and convert leads to leases
• Present leases to future residents and renewals
• Enter work orders and follow up to ensure satisfaction
• Other duties as needed

Skills

Leasing experience

Organized multitasker

Tech-savvy

Customer service

Team player

Social media management

Objection handling

Proactive learning

Communication

Reliability

Education

High school education or equivalent

Tools

Microsoft Word

Outlook

Excel

PowerPoint

Job description

Job Title:

Leasing Agent

Reports to:

Property Manager

Company Overview

We are one of Michigan’s largest and well respected construction, development and ownership companies of multifamily real estate properties. As the Leasing Agent, you will guide the experience for those that visit our community.

Job Summary

The leasing team is the brand liaison to both future residents and the community. As a part of the leasing team, you will be engaged to help grow the community brand at your primary property. This includes generating new leads, converting leads to future residents and influencing reputation through positive relations in all interactions.

As a Leasing Agent, your primary responsibilities include:

• Generate, manage and close leads for new leases
• Have positive and professional relations with all employees, future residents, community members and current residents
• Work as part of a team to exceed property goals
• Assist with planning and hosting of resident events
• Use approved technology and operating software to create, manage and convert leads to leases and manage resident needs
• Create and present leases to future residents and renewing current residents
• Enter work orders as received and follow up after completion to ensure customer satisfaction
• Other duties/responsibilities may be assigned based on site needs

Core Candidate Qualities:

• High school education or equivalent
• 1+ years of leasing experience preferred
• Well organized with ability to prioritize and multi-task
• Experience with or the ability to learn all technology and operating software
• Experience with or ability to learn social media and reputation management websites including Facebook, Instagram and Snapchat.
• Motivation to learn and consistently improve
• People skills required to educate, support and overcome objections of current and future residents
• Can do attitude and collaborative mindset – We all succeed by working as a team
• Desire to provide great customer outcomes
• Proficient with computers and various software platforms including but not limited to Microsoft Word, Outlook, Excel and PowerPoint
• Experience using industry software is preferred
• Reliable transportation to get to work daily and conduct daily job responsibilities