Leasing Agent

DTN Management; Novi Township (MI); On-site; USD 22,000 - 30,000; Full time

Job summary

DTN Management Company is seeking a Leasing Agent for our Novi, Michigan community. You will generate, manage and close leads, present leases to prospective residents, and deliver outstanding customer experiences daily.

You will collaborate with the property team to exceed leasing goals, coordinate resident events and use property software to track leads, renewals and service requests with professionalism and care.

Qualifications

• High school education or equivalent required.
• 1+ years of leasing experience preferred.
• Proficient with computers and software platforms.
• Ability to learn social media and reputation management tools.

Responsibilities

• Generate, manage and close leads for new leases.
• Maintain positive relations with residents and staff.
• Work with team to exceed property goals.
• Assist with resident events and activities.
• Use property software to manage leads and leases.
• Present leases to prospective residents and renewals.
• Enter work orders and follow up for customer satisfaction.
• Other duties as needed based on site needs.

Skills

Organization & multitasking

Tech literacy

Social media management

People skills

Team player

Customer focus

Office software

Industry software familiarity

Reliable transportation

Education

High school education or equivalent

Tools

Microsoft Word

Outlook

Excel

PowerPoint

Job description

Job Title

Leasing Agent

Reports to

Property Manager

Company Overview

We are one of Michigan’s largest and well respected construction, development and ownership companies of multifamily real estate properties. As the Leasing Agent, you will guide the experience for those that visit our community.

Job Summary

The leasing team is the brand liaison to both future residents and the community. As a part of the leasing team, you will be engaged to help grow the community brand at your primary property. This includes generating new leads, converting leads to future residents and influencing reputation through positive relations in all interactions.

As a Leasing Agent, your primary responsibilities include

• Generate, manage and close leads for new leases
• Have positive and professional relations with all employees, future residents, community members and current residents
• Work as part of a team to exceed property goals
• Assist with planning and hosting of resident events
• Use approved technology and operating software to create, manage and convert leads to leases and manage resident needs
• Create and present leases to future residents and renewing current residents
• Enter work orders as received and follow up after completion to ensure customer satisfaction
• Other duties/responsibilities may be assigned based on site needs

Core Candidate Qualities

• High school education or equivalent
• 1+ years of leasing experience preferred
• Well organized with ability to prioritize and multi-task
• Experience with or the ability to learn all technology and operating software
• Experience with or ability to learn social media and reputation management websites including Facebook, Instagram and Snapchat.
• Motivation to learn and consistently improve
• People skills required to educate, support and overcome objections of current and future residents
• Can do attitude and collaborative mindset – We all succeed by working as a team
• Desire to provide great customer outcomes
• Proficient with computers and various software platforms including but not limited to Microsoft Word, Outlook, Excel and PowerPoint
• Experience using industry software is preferred
• Reliable transportation to get to work daily and conduct daily job responsibilities