Leasing & Resident Experience Specialist

Bridge Property Management; Tucson (AZ); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Critical Illness Insurance

Accident Insurance

Short Term Disability

401K match

Job summary

Bridge Property Management is seeking a Leasing and Service Professional, Level 1 in Tucson, AZ. You will greet and qualify prospects, conduct tours, explain options, and process leasing documents to drive occupancy and revenue.

You will support move-ins, renewals, and resident satisfaction while representing the community with professional service. Weekend availability and CRM proficiency are expected, with growth opportunities in a dynamic property team.

Qualifications

• High school diploma or GED required.
• Strong verbal communication, interpersonal, and closing skills.
• Strong organizational skills and follow-through.
• Weekend availability required.
• Preferred: Leasing, sales, hospitality, retail, or customer service experience.

Responsibilities

• Greet, qualify, and follow up with prospective residents
• Conduct apartment and community tours tailored to prospect needs
• Explain floor plans, pricing, amenities, lease terms, and community policies
• Process guest cards, applications, and leasing paperwork accurately and timely
• Maintain lead, traffic, and prospect follow-up records in the property management system
• Support resident move-ins, renewals, and general customer service needs
• Participate in marketing outreach, resident events, and social media/community promotion
• Maintain professional presentation of the leasing office, model units, and tour paths
• Comply with Fair Housing and all company policies
• Maintain closing ratio in accordance to company standards and performance expectations

Skills

Verbal communication

Interpersonal skills

Closing skills

Organization

Follow-through

Weekend availability

Education

High school diploma or GED

Tools

CRM

OneSite

Yardi

Entrata

Job description

Bridge Property Management is seeking a Leasing and Service Professional, Level 1 in Tucson, AZ. You will greet and qualify prospects, conduct tours, explain options, and process leasing documents to drive occupancy and revenue.

You will support move-ins, renewals, and resident satisfaction while representing the community with professional service. Weekend availability and CRM proficiency are expected, with growth opportunities in a dynamic property team.