Resident Leasing & Experience Specialist

Bridge Property Management; Jacksonville (FL); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401K match

Paid Time Off

Holidays

Parental leave

Job summary

Bridge Property Management in Jacksonville, FL is seeking a Level 1 Leasing and Service Professional to generate leases, deliver an exceptional prospect experience, and support occupancy and retention goals. You will greet and qualify prospects, conduct tours, explain floor plans and lease terms, process applications, and maintain accurate records in the property management system.

This role emphasizes teamwork, strong customer service, and the ability to work weekends, with opportunities to

Qualifications

• High school diploma or GED is required.
• Strong verbal communication and closing skills are required.
• Strong organization and follow-through are required.
• Weekend availability may be required.

Responsibilities

• Greet, qualify, and follow up with prospective residents.
• Conduct apartment and community tours tailored to prospect needs.
• Explain floor plans, pricing, amenities, lease terms, and community policies.
• Process guest cards, applications, and leasing paperwork accurately and timely.
• Maintain lead, traffic, and prospect follow-up records in the property management system.
• Support resident move-ins, renewals, and general customer service needs.
• Participate in marketing outreach, resident events, and social media/community promotion.
• Maintain professional presentation of the leasing office, model units, and tour paths.
• Comply with Fair Housing and all company policies.
• Maintain closing ratio in accordance to company standards and performance expectations.

Skills

Communication

Closing skills

Organization

Weekend availability

Education

High school diploma or GED

Tools

CRM systems

OneSite

Yardi

Entrata

Job description

Bridge Property Management in Jacksonville, FL is seeking a Level 1 Leasing and Service Professional to generate leases, deliver an exceptional prospect experience, and support occupancy and retention goals. You will greet and qualify prospects, conduct tours, explain floor plans and lease terms, process applications, and maintain accurate records in the property management system.

This role emphasizes teamwork, strong customer service, and the ability to work weekends, with opportunities to