Lease & Resident Experience Specialist

Madison Park; Anaheim (CA); On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Critical Illness Insurance

Accident Insurance

Short Term Disability

Life Insurance

Long-Term Disability

Mental Health Services

401K match

Paid Time Off 17 days/year

11 Paid Holidays

Parental Leave

Tuition Reimbursement

Job summary

Bridge Property Management in Anaheim, CA is seeking a Leasing and Service Professional, Level 1, to greet prospects, conduct tours, and guide applicants through leasing paperwork to help maintain occupancy and resident satisfaction.

You will participate in marketing, support move-ins and renewals, and uphold Fair Housing practices while representing the community with professionalism and strong customer service skills.

Qualifications

• High school diploma or GED.
• Strong verbal communication, interpersonal, and closing skills.
• Strong organization and follow-through.
• Ability to work weekends as needed.

Responsibilities

• Greet, qualify, and follow up with prospective residents.
• Conduct apartment and community tours tailored to prospect needs.
• Explain floor plans, pricing, amenities, lease terms, and community policies.
• Process guest cards, applications, and leasing paperwork accurately and timely.
• Maintain lead, traffic, and prospect follow-up records in the property management system.
• Support resident move-ins, renewals, and general customer service needs.
• Participate in marketing outreach, resident events, and social media/community promotion.
• Maintain professional presentation of the leasing office, model units, and tour paths.
• Comply with Fair Housing and all company policies.
• Maintain closing ratio in accordance to company standards and performance expectations.

Skills

Verbal communication

Closing skills

Organization

Weekend availability

Interpersonal skills

Follow-through

Education

High school diploma or GED

Tools

CRM systems

OneSite

Yardi

Entrata

Job description

Bridge Property Management in Anaheim, CA is seeking a Leasing and Service Professional, Level 1, to greet prospects, conduct tours, and guide applicants through leasing paperwork to help maintain occupancy and resident satisfaction.

You will participate in marketing, support move-ins and renewals, and uphold Fair Housing practices while representing the community with professionalism and strong customer service skills.