Leasing & Resident Experience Specialist

Gorman & Company, LLC; Madison (WI); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

Competitive hourly pay

Medical, dental, and vision insurance

401(k) with 6% company match

18 days PTO + 11.5 paid holidays

Paid parental leave

Disability coverage

Career growth opportunities

Job summary

Gorman & Company, LLC is hiring a Leasing Specialist to support three market-rate properties in the Madison area. You will conduct tours, lease apartments, and build relationships with prospects and residents while delivering exceptional service across Quisling Terrace, Prentice Park, and The Brittany.

The ideal candidate has 1+ years in leasing, sales, or customer service, a valid driver’s license, and strong communication, with basic computer skills including Microsoft Office.

Qualifications

• 1+ years of leasing, sales, or customer service experience required.
• Valid driver’s license and ability to meet insurability requirements.
• Strong communication and interpersonal skills.
• Basic computer skills including Microsoft Office.

Responsibilities

• Lease apartments in alignment with company policies and Fair Housing guidelines.
• Conduct community tours and deliver a personalized experience to prospective residents.
• Build relationships with prospects, residents, vendors, and team members.
• Follow up with prospects and assist in converting leads to signed leases.
• Support outreach marketing efforts, community networking, and competitor research.
• Assist with move-in and move-out processes for a smooth resident experience.
• Complete administrative tasks including answering calls, entering service requests, and maintaining records.
• Coordinate with internal teams to support compliance processes.

Job description

Gorman & Company, LLC is hiring a Leasing Specialist to support three market-rate properties in the Madison area. You will conduct tours, lease apartments, and build relationships with prospects and residents while delivering exceptional service across Quisling Terrace, Prentice Park, and The Brittany.

The ideal candidate has 1+ years in leasing, sales, or customer service, a valid driver’s license, and strong communication, with basic computer skills including Microsoft Office.