Leasing Consultant: Elevate Resident Experience

Madison Apartment Group; Enola (PA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Comprehensive health coverage

Professional development opportunities

Various types of paid time off

Job summary

Madison Apartment Group is seeking a Leasing Consultant to welcome prospective residents, conduct property tours, and handle rentals and move-ins. You will market amenities, qualify prospects, and prepare lease documents while delivering exceptional customer service.

You'll participate in resident events, manage inquiries, and maintain accurate records. The role emphasizes community engagement and responsive lease administration within a vibrant property team.

Qualifications

• Minimum of two years of sales/leasing experience preferred.
• Experience delivering exceptional customer service.
• Strong organizational and communication skills.
• Proficiency in Microsoft Office; CRM/Yardi experience preferred.

Responsibilities

• Provide exceptional customer service, creating a welcoming environment for residents and guests.
• Lead property tours, show vacant units, and market property amenities to close sales and maintain occupancy.
• Handle all activities related to apartment rentals and move-ins, including qualifying prospects and preparing lease documentation.
• Assist in planning and participating in resident functions and community events.
• Maintain knowledge of the market and generate prospects through advertising and follow-up.
• Manage resident service requests and collaborate with maintenance staff to ensure timely resolution.
• Inspect models, vacancies, and grounds to ensure cleanliness and report needs.
• Assist in managing site social media platforms and maintain resident records.
• Complete lease applications, verify applications, and notify prospects of decisions.
• Organize and file reports, leases, and paperwork.

Skills

Sales/leasing experience

Customer service

Organization

Communication skills

Microsoft Office

CRM/Yardi

Tools

Microsoft Office

CRM/Yardi

Job description

Madison Apartment Group is seeking a Leasing Consultant to welcome prospective residents, conduct property tours, and handle rentals and move-ins. You will market amenities, qualify prospects, and prepare lease documents while delivering exceptional customer service.

You'll participate in resident events, manage inquiries, and maintain accurate records. The role emphasizes community engagement and responsive lease administration within a vibrant property team.