Leasing Specialist - Madison Area

Gorman & Company, LLC; United States; On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with match

Paid time off

Paid holidays

Parental leave

Disability coverage

Job summary

Gorman & Company is seeking a Leasing Specialist in Madison, WI, to support three market-rate properties. You will lease apartments, conduct tours, and build relationships with prospects, residents, and vendors while managing inquiries and records.

The role emphasizes strong customer service, organization, and attention to policy compliance across multiple properties, with competitive hourly pay and full benefits.

Qualifications

• 1+ years leasing, sales, or customer service experience required.
• Valid driver’s license and ability to meet insurability requirements.
• Strong communication and interpersonal skills.
• Customer service mindset with the ability to connect with a wide variety of people.
• Basic computer skills, including Microsoft Office.
• Ability to stay organized and manage multiple priorities.

Responsibilities

• Lease apartments in alignment with company policies and Fair Housing guidelines.
• Conduct community tours and deliver a compelling, personalized experience to prospective residents.
• Build relationships with prospects, residents, vendors, and team members.
• Follow up with prospects and assist in converting leads to signed leases.
• Support outreach marketing efforts, community networking, and competitor research.
• Assist with move-in and move-out processes to ensure a smooth resident experience.
• Complete administrative tasks including answering calls, entering service requests, and maintaining records.
• Support compliance processes and coordinate with internal teams as needed.

Skills

Leasing experience

Sales experience

Customer service

Communication skills

Interpersonal skills

Organizational skills

Tools

Microsoft Office

Job description

Join our team as a Leasing Specialist in Madison, WI! Are you a people-oriented professional who enjoys connecting with others, creating great resident experiences, and making a difference in the communities you serve? We’re currently hiring a full-time Leasing Specialist to support three of our market-rate properties in the Madison area: Quisling Terrace (60-units) in Madison, Prentice Park (162-units) in Madison, and The Brittany (144-units) in Middleton. This role offers the opportunity to work across a portfolio of communities, helping prospective residents find the right home while providing exceptional service to current and future residents!

What You'll Do

• Lease apartments in alignment with company policies and Fair Housing guidelines.
• Conduct community tours and deliver a compelling, personalized experience to prospective residents.
• Build relationships with prospects, residents, vendors, and team members.
• Follow up with prospects and assist in converting leads to signed leases.
• Support outreach marketing efforts, community networking, and competitor research.
• Assist with move-in and move-out processes to ensure a smooth resident experience.
• Complete administrative tasks including answering calls, entering service requests, and maintaining records.
• Support compliance processes and coordinate with internal teams as needed.

What You'll Bring

• 1 or more years of leasing, sales, or customer service experience required.
• Valid driver’s license and ability to meet insurability requirements.
• Strong communication and interpersonal skills.
• Customer service mindset with the ability to connect with a wide variety of people.
• Basic computer skills, including Microsoft Office.
• Ability to stay organized and manage multiple priorities.

Why Work With Us

At Gorman Competitive Hourly pay starting at $22-$24 an hour. Medical, dental, and vision insurance to keep you and your family covered. 401(k) with a 6% company match to help you invest in your future. 18 days of PTO plus 11.5 paid holidays so you can recharge. Paid parental leave and disability coverage for added peace of mind. Career growth opportunities, training, and long-term stability with a growing organization.

Thinking about starting a career in property management—or ready to take your current career to the next level? We'd love to meet you! We are an equal opportunity employer.

Thank you for your interest in working at Gorman & Company! Integrity, innovation, and community is our motto and we live and lead our teams by it. We strive to focus on inclusion, respect, honesty, growth, diversity, creativity, support, and uniting to enrich lives within the communities we serve. If you are passionate about making a positive, life-impacting difference, enjoy having fun at work, and would like to be a valued member of our team.