Leasing & Resident Experience Intern

Cardinal Group; Madison, Northern (WI, KY); Hybrid; USD 19,000 - 28,000; Part time

Job summary

Cardinal Group in Madison, WI seeks a Leasing Community Intern (Temporary, Non-Exempt) to support resident services and leasing activities. You will help drive occupancy, greet prospective residents, and assist with front desk duties while learning Cardinal’s leasing standards.

This role requires part-time hours (≈20/wk), a current enrollment in a degree program, and the ability to work evenings/weekends. You’ll participate in training and gain hands-on experience in a multi-property environment.

Qualifications

• High school diploma or equivalent required.
• Be enrolled in an accredited college/university with at least 6 credit hours.
• Must have completed at least one year of college coursework.
• Maintain a minimum 2.5 GPA; GPA may be audited annually.
• Must be a current or future leaseholder of the community.
• Must live on the designated community floor as assigned by Community Manager.
• Must be able to lift up to 40 lbs.
• Must have a valid driver’s license.
• Available to work about 20 hours per week, including evenings and weekends.
• Commitment to Cardinal Culture and Core Values.

Responsibilities

• Be an ambassador for customer service and ensure resident satisfaction.
• Perform administrative front desk tasks and duties.
• Complete Cardinal Way of Leasing (CWoL) training as required.
• Follow Cardinal Way of Leasing steps to greet, qualify, present, and close tours.
• Process lease applications and maintain lease file documentation.
• Pass third-party leasing shops and become Cardinal Way of Leasing certified.
• Maintain tour path cleanliness and provide a positive first impression.
• Support community events and other projects as assigned by the Community Manager.
• Engage in Cardinal U training as required.
• On-call responsibilities including lock-outs, nightly rounds, evenings and weekends.

Skills

Customer service

Teamwork

Professionalism

Education

High school diploma or equivalent

Currently enrolled in a degree program

Minimum one year of college coursework

GPA 2.5

Resident/leaseholder of community

Live on designated community floor

Driver's license

Job description

Cardinal Group in Madison, WI seeks a Leasing Community Intern (Temporary, Non-Exempt) to support resident services and leasing activities. You will help drive occupancy, greet prospective residents, and assist with front desk duties while learning Cardinal’s leasing standards.

This role requires part-time hours (≈20/wk), a current enrollment in a degree program, and the ability to work evenings/weekends. You’ll participate in training and gain hands-on experience in a multi-property environment.