Leasing Community Intern - Elevate Customer Experience

Cardinal Group Companies; Fayetteville (AR); On-site; USD 17,000 - 25,000; Part time

Job summary

Cardinal Group Companies is seeking a Leasing Community Intern (Temporary, Non-Exempt) to support our leasing team at a community location. The role emphasizes high-quality customer service, teamwork, and driving occupancy through retention, current leasing, and pre-leasing future availability.

Responsibilities include front desk tasks, Cardinal Way of Leasing training, and applying a structured leasing process from greeting to closing, with on-call duties and weekend/evening work.

Qualifications

• High school diploma or equivalent.
• Must be enrolled in a degree program at an accredited college or university, with a minimum of 6 credit hours.
• Must have completed a minimum of one year at the enrolled accredited college or university.
• Must maintain a minimum 2.5 cumulative GPA. GPA will be verified on an annual basis. Failure to maintain a minimum 2.5 cumulative GPA may result in probation, suspension or release from the Community Intern position.
• Must be a current or future leaseholder of community.
• Must live on designated community floor, per community guidelines, as assigned by Community Manager.
• Able to lift up to 40 lbs.
• Must have a valid driver’s license.
• Available to be scheduled for work approximately 20 hours per week.
• Available evenings and weekends.
• Ability to embody the Cardinal Culture and Cardinal’s Core Values every day.

Responsibilities

• Be an ambassador for customer service by consistently going above and beyond to ensure that Cardinal customers are satisfied.
• Administrative Front Desk tasks and duties.
• Participate in Cardinal Way of Leasing (CWoL) training as required.
• Utilize the Cardinal Way of Leasing by: Warmly greeting prospective clients; Answering incoming leasing calls; Determining needs and preferences; Professionally presenting the community and apartment homes; Utilizing feature/benefit selling; Closing the sale; Following up.
• Complete all lease applications and lease file paperwork.
• Required to pass third party leasing shops and become Cardinal Way of Leasing certified.
• Maintain accurate lease file documentation in accordance with company policy; participate in lease file audits as assigned by the Community Manager.
• Maintain cleanliness of the tour path to ensure for a positive first impression of the community.
• Demonstrate a positive and professional attitude with team members, residents, prospective residents, and vendors.
• Participate in and assist with planning community events.
• Assist with various additional community projects as assigned by the Community Manager.
• Participate in Cardinal U training as required.
• “On-call” responsibilities (lock-outs, nightly rounds, etc.)
• Required to work evenings and weekends.

Education

High school diploma or equivalent

Must be enrolled in a degree program with a minimum of 6 credit hours

Must have completed a minimum of one year at the enrolled college

Minimum 2.5 GPA

Current or future leaseholder

Lives on designated community floor

Valid driver’s license

Job description

Cardinal Group Companies is seeking a Leasing Community Intern (Temporary, Non-Exempt) to support our leasing team at a community location. The role emphasizes high-quality customer service, teamwork, and driving occupancy through retention, current leasing, and pre-leasing future availability.

Responsibilities include front desk tasks, Cardinal Way of Leasing training, and applying a structured leasing process from greeting to closing, with on-call duties and weekend/evening work.