Leasing Professional

smcexternalcareers; Maryland; On-site; USD 36,000 - 48,000; Full time

Job summary

smcexternalcareers is seeking a Leasing Professional in Maryland to act as a brand ambassador for our communities. The role focuses on building relationships with prospective residents, managing the leasing process from first contact to move-in, and executing effective follow-up plans after visits.

The candidate should bring sales aptitude, excellent communication, and strong organizational skills, with experience in leasing, sales, customer service, or hospitality.

Qualifications

• Sales aptitude with attention to detail.
• Excellent written and verbal communication skills.
• Strong organizational capabilities.

Responsibilities

• Encourage and build positive relationships with all team members, customers, and vendors.
• Manage the leasing process from first point of contact to move-in.
• Execute follow-up plan for future residents who do not rent on first visit.
• Meet or exceed traffic, application, move-in, wait list, and conversion ratio goals.
• Complete all leasing paperwork and processes per internal quality control processes.
• Inspect apartments and the community to ensure product quality.
• Conduct new resident move-in orientations.
• Conduct outreach marketing.
• Contribute to community/company engagement efforts.
• Perform other duties as assigned by manager or supervisor

Skills

Sales aptitude

Attention to detail

Verbal communication

Written communication

Organizational skills

MS Word & Excel

Internet marketing

Education

High school diploma or GED

Tools

Yardi

Job description

Strong background in sales and exceptional customer service skills. The ideal candidate is energetic, personable, motivated, and passionate about creating a positive experience for prospective and current residents.

WHAT WE ARE LOOKING FOR:

Our Leasing Professionals are brand ambassadors for our communities, bringing people and apartment homes together. They are energetic and compassionate individuals with sales expertise and a passion for building relationships.

WHAT WE EXPECT FROM YOU:

• Encourage and build positive relationships with all team members, customers, and vendors
• Manage the leasing process from first point of contact to move-in
• Execute follow-up plan for future residents who do not rent on first visit
• Meet or exceed traffic, application, move-in, wait list, and conversion ratio goals
• Complete all leasing paperwork and processes per internal quality control processes
• Inspect apartments and the community to ensure product quality
• Conduct new resident move-in orientations
• Conduct outreach marketing
• Contribute to community/company engagement efforts
• Perform other duties as assigned by manager or supervisor

JOB KNOWLEDGE & SKILLS:

• Sales aptitude with attention to detail
• Flexibility in a fast-paced environment
• Excellent written and verbal communication skills
• Strong organizational capabilities
• Competence with Microsoft Word and Excel
• Proficiency utilizing the internet for marketing, advertising, and sales-related purposes
• Ability to demonstrate behaviors which cultivate a positive professional culture

• High school diploma or GED
• Experience in leasing, sales, customer service, retail, or hospitality
• Experience with Yardi products a plus