Leasing Professional

smcexternalcareers; Chillum (MD); On-site; USD 40,000 - 52,000; Full time

Job summary

smcexternalcareers in Maryland seeks a Leasing Professional to join our communities. You will be a brand ambassador, eager to build relationships with prospective residents and team members, and drive lease conversions.

The role involves managing the leasing process from first contact to move-in, executing follow-up plans, and meeting traffic and conversion targets. Strong communication and organizational skills are essential, along with proficiency in Word and Excel.

Qualifications

• Sales aptitude with attention to detail.
• Flexibility in a fast-paced environment.
• Excellent written and verbal communication skills.
• Strong organizational capabilities.
• Competence with Microsoft Word and Excel.
• Proficiency utilizing the internet for marketing, advertising, and sales-related purposes.
• Ability to demonstrate behaviors which cultivate a positive professional culture.

Responsibilities

• Encourage and build positive relationships with all team members, customers, and vendors
• Manage the leasing process from first point of contact to move-in
• Execute follow-up plan for future residents who do not rent on first visit
• Meet or exceed traffic, application, move-in, wait list, and conversion ratio goals
• Complete all leasing paperwork and processes per internal quality control processes
• Inspect apartments and the community to ensure product quality
• Conduct new resident move-in orientations
• Conduct outreach marketing
• Contribute to community/company engagement efforts
• Perform other duties as assigned by manager or supervisor

Skills

Sales aptitude

Attention to detail

Fast-paced adaptability

Written and verbal communication

Organizational skills

Microsoft Word

Excel

Internet marketing

Positive professional culture

Education

High school diploma or GED

Tools

Microsoft Word

Excel

Yardi

Job description

Verifiable sales experience with a proven track record of meeting or exceeding performance goals and sales targets. D Detail-oriented, organized, and able to multitask. Strong customer service skills, excellent communication, and administrative proficiency are required, along with a solid track record in closing sales and experience in marketing and social media. Bilingual in Spanish is a plus.

WHAT WE ARE LOOKING FOR:

Our Leasing Professionals are brand ambassadors for our communities, bringing people and apartment homes together. They are energetic and compassionate individuals with sales expertise and a passion for building relationships.

WHAT WE EXPECT FROM YOU:

• Encourage and build positive relationships with all team members, customers, and vendors
• Manage the leasing process from first point of contact to move-in
• Execute follow-up plan for future residents who do not rent on first visit
• Meet or exceed traffic, application, move-in, wait list, and conversion ratio goals
• Complete all leasing paperwork and processes per internal quality control processes
• Inspect apartments and the community to ensure product quality
• Conduct new resident move-in orientations
• Conduct outreach marketing
• Contribute to community/company engagement efforts
• Perform other duties as assigned by manager or supervisor

JOB KNOWLEDGE & SKILLS:

• Sales aptitude with attention to detail
• Flexibility in a fast-paced environment
• Excellent written and verbal communication skills
• Strong organizational capabilities
• Competence with Microsoft Word and Excel
• Proficiency utilizing the internet for marketing, advertising, and sales-related purposes
• Ability to demonstrate behaviors which cultivate a positive professional culture

• High school diploma or GED
• Experience in leasing, sales, customer service, retail, or hospitality
• Experience with Yardi products a plus