Leasing Professional

smcinternalcareers; Gaithersburg (MD); On-site; USD 36,000 - 48,000; Full time

Job summary

smcinternalcareers is seeking Leasing Professionals who act as brand ambassadors for our communities. They bring energy, compassion, and sales expertise to build relationships and drive move-ins.

You will manage the leasing cycle from initial contact to move-in, conduct move-in orientations, and support marketing efforts, while maintaining quality and service. This is an on-site role in Gaithersburg, MD with opportunities for growth.

Qualifications

• Experience in leasing, sales, customer service, retail, or hospitality.
• Strong written and verbal communication and organizational skills.
• Familiarity with Yardi or property management software is a plus.

Responsibilities

• Encourage and build positive relationships with team, customers, and vendors.
• Manage the leasing process from first point of contact to move-in.
• Execute follow-up plan for future residents who do not rent on first visit.
• Meet or exceed traffic, applications, move-ins, wait lists, and conversion goals.
• Complete all leasing paperwork and processes per internal quality control processes.
• Inspect apartments and the community to ensure product quality.
• Conduct new resident move-in orientations.
• Conduct outreach marketing.
• Contribute to community/company engagement efforts.
• Perform other duties as assigned by manager or supervisor.

Skills

Sales aptitude

Attention to detail

Written and verbal communication

Organization skills

MS Word & Excel

Leasing experience

Education

High school diploma or GED

Tools

Yardi

Job description

WHAT WE ARE LOOKING FOR:

Our Leasing Professionals are brand ambassadors for our communities, bringing people and apartment homes together. They are energetic and compassionate individuals with sales expertise and a passion for building relationships.

WHAT WE EXPECT FROM YOU:

• Encourage and build positive relationships with all team members, customers, and vendors
• Manage the leasing process from first point of contact to move-in
• Execute follow-up plan for future residents who do not rent on first visit
• Meet or exceed traffic, application, move-in, wait list, and conversion ratio goals
• Complete all leasing paperwork and processes per internal quality control processes
• Inspect apartments and the community to ensure product quality
• Conduct new resident move-in orientations
• Conduct outreach marketing
• Contribute to community/company engagement efforts
• Perform other duties as assigned by manager or supervisor

JOB KNOWLEDGE & SKILLS:

• Sales aptitude with attention to detail
• Flexibility in a fast-paced environment
• Excellent written and verbal communication skills
• Strong organizational capabilities
• Competence with Microsoft Word and Excel
• Proficiency utilizing the internet for marketing, advertising, and sales-related purposes
• Ability to demonstrate behaviors which cultivate a positive professional culture

• High school diploma or GED
• Experience in leasing, sales, customer service, retail, or hospitality
• Experience with Yardi products a plus