Leasing Professional

smcinternalcareers; Chillum (MD); On-site; USD 40,000 - 52,000; Full time

Job summary

smcinternalcareers is seeking energetic Leasing Professionals to be brand ambassadors for our communities. You will guide prospective residents from first contact through move-in, delivering friendly, sales-driven service to meet occupancy goals.

Strong organization, multitasking, and digital marketing skills help you succeed in a fast-paced environment. Responsibilities include conducting outreach marketing, managing paperwork, coordinating tours, and building lasting relationships with

Qualifications

• Verifiable sales experience and track record of meeting performance goals.
• Strong customer service skills, administrative proficiency, and ability to close sales.
• Bilingual in Spanish is a plus.
• Experience in leasing, sales, customer service, retail, or hospitality.

Responsibilities

• Encourage and build positive relationships with team members, customers, and vendors.
• Manage the leasing process from first contact to move-in.
• Execute follow-up plans for future residents who do not rent on first visit.
• Meet or exceed traffic, application, move-in, wait list, and conversion goals.
• Complete all leasing paperwork and processes per internal quality controls.
• Inspect apartments and the community to ensure product quality.
• Conduct new resident move-in orientations.
• Conduct outreach marketing.
• Contribute to community/company engagement efforts.
• Perform other duties as assigned by manager or supervisor.

Skills

Sales aptitude

Detail-oriented

Communication skills

Organizational skills

Microsoft Word & Excel

Internet marketing

Customer service

Education

High school diploma or GED

Tools

Yardi

Job description

Verifiable sales experience with a proven track record of meeting or exceeding performance goals and sales targets. D Detail-oriented, organized, and able to multitask. Strong customer service skills, excellent communication, and administrative proficiency are required, along with a solid track record in closing sales and experience in marketing and social media. Bilingual in Spanish is a plus.

WHAT WE ARE LOOKING FOR:

Our Leasing Professionals are brand ambassadors for our communities, bringing people and apartment homes together. They are energetic and compassionate individuals with sales expertise and a passion for building relationships.

WHAT WE EXPECT FROM YOU:

• Encourage and build positive relationships with all team members, customers, and vendors
• Manage the leasing process from first point of contact to move-in
• Execute follow-up plan for future residents who do not rent on first visit
• Meet or exceed traffic, application, move-in, wait list, and conversion ratio goals
• Complete all leasing paperwork and processes per internal quality control processes
• Inspect apartments and the community to ensure product quality
• Conduct new resident move-in orientations
• Conduct outreach marketing
• Contribute to community/company engagement efforts
• Perform other duties as assigned by manager or supervisor

JOB KNOWLEDGE & SKILLS:

• Sales aptitude with attention to detail
• Flexibility in a fast-paced environment
• Excellent written and verbal communication skills
• Strong organizational capabilities
• Competence with Microsoft Word and Excel
• Proficiency utilizing the internet for marketing, advertising, and sales-related purposes
• Ability to demonstrate behaviors which cultivate a positive professional culture

• High school diploma or GED
• Experience in leasing, sales, customer service, retail, or hospitality
• Experience with Yardi products a plus