Leasing Professional

smcexternalcareers; Baltimore (MD); On-site; USD 42,000 - 56,000; Full time

Job summary

smcexternalcareers seeks a high-energy Leasing Professional to maximize occupancy and enhance the resident experience in Baltimore. Drive traffic, convert leads to leases, and build partnerships while delivering outstanding customer service to residents and applicants.

The role requires verifiable sales success and the ability to manage leasing processes from first contact to move-in in a fast-paced environment.

Qualifications

• Sales aptitude with attention to detail.
• Flexibility in a fast-paced environment.
• Excellent written and verbal communication skills.
• Strong organizational capabilities.
• Proficiency with Microsoft Word and Excel.
• Ability to use the internet for marketing, advertising and sales.
• Ability to cultivate a positive professional culture.
• High school diploma or GED.
• Experience in leasing, sales, customer service, retail, or hospitality.
• Experience with Yardi products is a plus.

Responsibilities

• Manage the leasing process from first contact to move-in.
• Drive prospect traffic and convert leads into leases.
• Implement follow-up plans for future residents who do not rent on first visit.
• Meet or exceed occupancy, traffic, application, move-in, wait list, and conversion goals.
• Complete leasing paperwork and QC processes.
• Inspect apartments and community for quality.
• Conduct move-in orientations for new residents.
• Engage in outreach marketing to attract residents.
• Support community and company engagement efforts.

Skills

Sales aptitude

Communication skills

Organizational skills

Microsoft Word

Excel

Internet marketing

Positive culture

Education

High school diploma or GED

Tools

Yardi

Job description

We are seeking a high-energy, results-driven Leasing Professional to maximize occupancy and enhance the resident experience.Verifiable sales experience with a proven track record of meeting or exceeding performance goals and sales targets. In this dynamic role, you will drive prospect traffic, convert leads into leases, build community partnerships through creative outreach, and deliver exceptional customer service to residents and future residents alike.

WHAT WE ARE LOOKING FOR:

Our Leasing Professionals are brand ambassadors for our communities, bringing people and apartment homes together. They are energetic and compassionate individuals with sales expertise and a passion for building relationships.

WHAT WE EXPECT FROM YOU:

• Encourage and build positive relationships with all team members, customers, and vendors
• Manage the leasing process from first point of contact to move-in
• Execute follow-up plan for future residents who do not rent on first visit
• Meet or exceed traffic, application, move-in, wait list, and conversion ratio goals
• Complete all leasing paperwork and processes per internal quality control processes
• Inspect apartments and the community to ensure product quality
• Conduct new resident move-in orientations
• Conduct outreach marketing
• Contribute to community/company engagement efforts
• Perform other duties as assigned by manager or supervisor

JOB KNOWLEDGE & SKILLS:

• Sales aptitude with attention to detail
• Flexibility in a fast-paced environment
• Excellent written and verbal communication skills
• Strong organizational capabilities
• Competence with Microsoft Word and Excel
• Proficiency utilizing the internet for marketing, advertising, and sales-related purposes
• Ability to demonstrate behaviors which cultivate a positive professional culture

• High school diploma or GED
• Experience in leasing, sales, customer service, retail, or hospitality
• Experience with Yardi products a plus