Leasing Professional

smcinternalcareers; Cockeysville (MD); On-site; USD 40,000 - 55,000; Full time

Job summary

SMC Internal Careers is seeking a dynamic Leasing Professional to join our communities, bringing people and apartment homes together with energetic, relationship-driven sales. You will manage the leasing process from first contact to move-in, conduct outreach marketing, and collaborate with team members and vendors while weekend shifts are required.

Strong communication, organizational skills, and experience with Word/Excel and Yardi help you succeed; bilingual Spanish is a plus.

Qualifications

• Verifiable sales experience with a track record of meeting performance goals.
• Proficient in Microsoft Word, Excel, and online marketing platforms.
• Available to work weekends; schedule includes Mon-Fri 8:30–5 and Sat 9–5 with a weekday off.
• Leasing knowledge and customer service experience preferred.

Responsibilities

• Encourage and build positive relationships with all team members, customers, and vendors
• Manage the leasing process from first point of contact to move-in
• Execute follow-up plan for future residents who do not rent on first visit
• Meet or exceed traffic, application, move-in, wait list, and conversion ratio goals
• Complete all leasing paperwork and processes per internal quality control processes
• Inspect apartments and the community to ensure product quality
• Conduct new resident move-in orientations
• Conduct outreach marketing
• Contribute to community/company engagement efforts
• Perform other duties as assigned by manager or supervisor

Skills

Sales aptitude

Excellent written and verbal沟通

Education

High school diploma or GED

Tools

Microsoft Word

Microsoft Excel

Yardi

Online marketing platforms

Job description

Verifiable sales experience with a proven track record of meeting or exceeding performance goals and sales targets.

Demonstrate excellent written and verbal communication skills, strong organizational abilities, and proficiency in Microsoft Word, Excel, and various online marketing, advertising, and sales platforms. Bilingual Spanish skills are a plus. Candidates must be available to work weekends. The regular schedule is Monday through Friday from 8:30 a.m. to 5:00 p.m. and Saturday from 9:00 a.m. to 5:00 p.m. with a weekday off to accommodate the Saturday schedule.

WHAT WE ARE LOOKING FOR:

Our Leasing Professionals are brand ambassadors for our communities, bringing people and apartment homes together. They are energetic and compassionate individuals with sales expertise and a passion for building relationships.

WHAT WE EXPECT FROM YOU:

• Encourage and build positive relationships with all team members, customers, and vendors
• Manage the leasing process from first point of contact to move-in
• Execute follow-up plan for future residents who do not rent on first visit
• Meet or exceed traffic, application, move-in, wait list, and conversion ratio goals
• Complete all leasing paperwork and processes per internal quality control processes
• Inspect apartments and the community to ensure product quality
• Conduct new resident move-in orientations
• Conduct outreach marketing
• Contribute to community/company engagement efforts
• Perform other duties as assigned by manager or supervisor

JOB KNOWLEDGE & SKILLS:

• Sales aptitude with attention to detail
• Flexibility in a fast-paced environment
• Excellent written and verbal communication skills
• Strong organizational capabilities
• Competence with Microsoft Word and Excel
• Proficiency utilizing the internet for marketing, advertising, and sales-related purposes
• Ability to demonstrate behaviors which cultivate a positive professional culture

• High school diploma or GED
• Experience in leasing, sales, customer service, retail, or hospitality
• Experience with Yardi products a plus