Leasing Professional

smcexternalcareers; Gaithersburg (MD); On-site; USD 35,000 - 55,000; Full time

Job summary

smcexternalcareers in Gaithersburg, MD is seeking a Leasing Professional to guide prospective residents from first contact to move-in. You will build relationships, handle leasing paperwork, and conduct move-in orientations while promoting community awareness.

Ideal candidates have sales experience, excellent communication, and proficiency with Word and Excel; Yardi experience is a plus. This role drives traffic, applications, and conversions in a fast-paced environment.

Qualifications

• Sales-focused role requiring strong customer service and leasing knowledge.
• Attention to detail and ability to manage multiple tasks.
• Proficient in Word and Excel; comfortable with internet marketing and advertising.

Responsibilities

• Encourage and build positive relationships with all team members, customers, and vendors
• Manage the leasing process from first point of contact to move-in
• Execute follow-up plan for future residents who do not rent on first visit
• Meet or exceed traffic, application, move-in, wait list, and conversion ratio goals
• Complete all leasing paperwork and processes per internal quality control processes
• Inspect apartments and the community to ensure product quality
• Conduct new resident move-in orientations
• Conduct outreach marketing
• Contribute to community/company engagement efforts
• Perform other duties as assigned by manager or supervisor

Skills

Sales aptitude

Attention to detail

Flexibility in fast-paced environment

Written and verbal communication

Organizational skills

Word & Excel

Internet marketing & sales

Positive professional culture

Education

High school diploma or GED

Tools

Yardi

Job description

WHAT WE ARE LOOKING FOR:

Our Leasing Professionals are brand ambassadors for our communities, bringing people and apartment homes together. They are energetic and compassionate individuals with sales expertise and a passion for building relationships.

WHAT WE EXPECT FROM YOU:

• Encourage and build positive relationships with all team members, customers, and vendors
• Manage the leasing process from first point of contact to move-in
• Execute follow-up plan for future residents who do not rent on first visit
• Meet or exceed traffic, application, move-in, wait list, and conversion ratio goals
• Complete all leasing paperwork and processes per internal quality control processes
• Inspect apartments and the community to ensure product quality
• Conduct new resident move-in orientations
• Conduct outreach marketing
• Contribute to community/company engagement efforts
• Perform other duties as assigned by manager or supervisor

JOB KNOWLEDGE & SKILLS:

• Sales aptitude with attention to detail
• Flexibility in a fast-paced environment
• Excellent written and verbal communication skills
• Strong organizational capabilities
• Competence with Microsoft Word and Excel
• Proficiency utilizing the internet for marketing, advertising, and sales-related purposes
• Ability to demonstrate behaviors which cultivate a positive professional culture

• High school diploma or GED
• Experience in leasing, sales, customer service, retail, or hospitality
• Experience with Yardi products a plus