Leasing Professional

smcexternalcareers; Cockeysville (MD); On-site; USD 40,000 - 52,000; Full time

Job summary

SMC External Careers is seeking Leasing Professionals who will act as brand ambassadors for our communities. The role requires energy, compassion, and a passion for building relationships with prospective residents and teammates.

They will manage the leasing process from first contact to move-in, conduct orientations, and execute outreach marketing while meeting aggressive traffic and conversion targets.

Qualifications

• Verifiable sales experience required with a proven track record of meeting/exceeding goals.
• Excellent written and verbal communication skills.
• Strong organizational abilities and proficiency with MS Word and Excel.
• Experience using online marketing, advertising, and sales platforms.
• Bilingual Spanish is a plus.

Responsibilities

• Manage the leasing process from first contact to move-in.
• Execute follow-up plan for potential residents who do not rent on first visit.
• Meet or exceed traffic, application, move-in, wait list, and conversion goals.
• Complete leasing paperwork per internal quality control processes.
• Inspect apartments and the community for quality.
• Conduct new resident move-in orientations.
• Conduct outreach marketing and engage the community.

Skills

Sales aptitude

Attention to detail

Flexibility

Written and verbal communication

Organizational skills

Microsoft Word

Microsoft Excel

Internet marketing/sales platforms

Positive professional culture

Education

High school diploma or GED

Tools

Yardi

Job description

Verifiable sales experience with a proven track record of meeting or exceeding performance goals and sales targets. Demonstrate excellent written and verbal communication skills, strong organizational abilities, and proficiency in Microsoft Word, Excel, and various online marketing, advertising, and sales platforms. Bilingual Spanish skills are a plus. Candidates must be available to work weekends. The regular schedule is Monday through Friday from 8:30 a.m. to 5:00 p.m. and Saturday from 9:00 a.m. to 5:00 p.m. with a weekday off to accommodate the Saturday schedule.

WHAT WE ARE LOOKING FOR:

Our Leasing Professionals are brand ambassadors for our communities, bringing people and apartment homes together. They are energetic and compassionate individuals with sales expertise and a passion for building relationships.

WHAT WE EXPECT FROM YOU:

• Encourage and build positive relationships with all team members, customers, and vendors
• Manage the leasing process from first point of contact to move-in
• Execute follow-up plan for future residents who do not rent on first visit
• Meet or exceed traffic, application, move-in, wait list, and conversion ratio goals
• Complete all leasing paperwork and processes per internal quality control processes
• Inspect apartments and the community to ensure product quality
• Conduct new resident move-in orientations
• Conduct outreach marketing
• Contribute to community/company engagement efforts
• Perform other duties as assigned by manager or supervisor

JOB KNOWLEDGE & SKILLS:

• Sales aptitude with attention to detail
• Flexibility in a fast-paced environment
• Excellent written and verbal communication skills
• Strong organizational capabilities
• Competence with Microsoft Word and Excel
• Proficiency utilizing the internet for marketing, advertising, and sales-related purposes
• Ability to demonstrate behaviors which cultivate a positive professional culture

• High school diploma or GED
• Experience in leasing, sales, customer service, retail, or hospitality
• Experience with Yardi products a plus