Leasing & Marketing Manager, Student Housing

Lancaster Campus; Harrisonburg (VA); On-site; USD 42,000 - 60,000; Full time

Job summary

Lancaster Campus is seeking an enthusiastic leasing and sales professional to manage on-site leasing, marketing, and resident relations at our property. You will drive occupancy, conduct tours, and coordinate renewal programs.

The role requires a bachelor degree or equivalent, valid driver’s license, proficiency with MS Office, and strong customer service in a fast-paced environment. You will train new leasing staff and handle administrative duties to support property performance.

Qualifications

• Bachelor degree or equivalent combination of education and experience is required.
• Valid driver’s license and current automobile insurance are required.
• Proficiency with MS Word, Excel and Outlook; strong typing and record keeping.
• Knowledge of Entrata is preferred; ability to complete paperwork and meet deadlines.
• Excellent customer service and professional communication in a fast-paced environment.

Responsibilities

• Market and lease units to maximize occupancy.
• Serve as first point of contact for leasing inquiries; schedule appointments and lead tours.
• Develop and implement marketing initiatives and renewal programs.
• Maintain occupancy and property fiscal stability through pricing and occupancy strategies.
• Complete and review market surveys to stay informed about local markets.
• Walk units daily to ensure readiness for presentation and record traffic.
• Follow up on leads and use guest card and follow-up programs.
• Communicate application outcomes within 24 hours of determination.
• Record resident service requests accurately and post completions.
• Assist with hiring and training leasing personnel; handle general admin tasks.

Skills

Customer service

Effective communication

Computer skills

Typing/record keeping

Time management

Driver's license

Communication in fast-paced env

Education

Bachelor degree or equivalent

Tools

Entrata

Microsoft Word

Excel

Outlook

Job description

Lancaster Campus is seeking an enthusiastic leasing and sales professional to manage on-site leasing, marketing, and resident relations at our property. You will drive occupancy, conduct tours, and coordinate renewal programs.

The role requires a bachelor degree or equivalent, valid driver’s license, proficiency with MS Office, and strong customer service in a fast-paced environment. You will train new leasing staff and handle administrative duties to support property performance.