Student Housing Leasing Specialist

Lancaster Campus; Athens (GA); On-site; USD 35,000 - 48,000; Full time

Job summary

Lancaster Campus is seeking an enthusiastic Leasing Consultant to join our Campus Apartments team. This role supports day-to-day property operations, drives leasing activity and helps maintain high occupancy by delivering friendly, professional service.

The ideal candidate has strong customer service and communication skills, thrives in a fast-paced environment, and can manage showings, applications and records with accuracy.

Qualifications

• Bachelor degree or equivalent combination of education and experience.
• First Aid/CPR certification or willingness to obtain
• Valid driver’s license and current automobile insurance is preferred
• Ability to operate fax machine, copier, telephone, personal computer, typewriter, calculator, adding machine, key machine, key card system and vacuum
• Computer skills and math ability
• Accurate typing and record keeping
• Proficient in Microsoft Word, Excel and Outlook
• Knowledge of Entrata is preferred
• Accurate in numerical analysis and transfer of related data
• Accurate in preparation of documents to ensure grammatical and legal correctness
• Knowledge of and adherence to all federal, state and local laws
• Ability to follow through with all necessary paperwork and ensure all deadlines are met
• Demonstrate a positive, professional and enthusiastic attitude at all times
• Excellent customer service skills
• Ability to communicate effectively and professionally while operating in a fast paced environment
• Ability to apply principles of logical thinking to a variety of practical situations and accurately follow standardized procedures that may occasionally call for minor deviations
• Ability to think rationally beyond a specific set of instructions

Responsibilities

• Assist with leasing in an effort to ensure full lease-up and maintenance of high occupancy levels; includes the mailing of renewal offers, logging of responses and management of property availability
• Assist with ensuring an accurate record of availability that is compatible with the lease renewal report
• Approve, enter and present all rental applications to the General Manager for execution
• Manage property licenses and the renewal process by liaison with legal counsel and the City
• Assist with the check-out process to ensure compliance with final account statement requirements; includes accepting keys for departing residents and performing inspections of vacated units
• Ensure that leases and resident check-ins are accurate and efficient
• Investigate and respond to concerns/complaints from residents in a timely manner ensuring accuracy and fostering good public relations; includes reporting to the General Manager
• Assist in the preparation of weekly reports related to the property’s performance as required
• Assist in the development and implementation of advertising/marketing programs to position the property in the marketplace
• Assist in the development and implementation of resident retention programsMaintain courteous communication with residents, applicants, employees and vendors
• Answer telephones as needed
• General administrative duties such as filing and typing

Skills

Customer service

Communication

Professionalism

Fast-paced environment adaptation

Education

Bachelor's degree or equivalent

Tools

Entrata

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Lancaster Campus is seeking an enthusiastic Leasing Consultant to join our Campus Apartments team. This role supports day-to-day property operations, drives leasing activity and helps maintain high occupancy by delivering friendly, professional service.

The ideal candidate has strong customer service and communication skills, thrives in a fast-paced environment, and can manage showings, applications and records with accuracy.