Leasing & Marketing Manager: Growth, Impact & Fun

Lancaster Campus; Atlanta (GA); On-site; USD 48,000 - 72,000; Full time

Job summary

The Lancaster Campus is seeking a Leasing & Marketing Manager to oversee daily property operations, leasing activities, and resident relations. The role reports to the General Manager and focuses on occupancy, income, and service quality at our campus property.

Responsibilities include rent processing, delinquencies, and coordinating social activities, with emphasis on customer service and timely, accurate record-keeping. A Bachelor degree or equivalent, plus PM certifications, are preferred.

Qualifications

• Bachelor degree or equivalent combination of education and experience.
• Accredited Residential Manager (IRER) or Certified Apartment Manager (BOMA) preferred.
• Valid driver’s license and current automobile insurance.
• Proficient in Microsoft Word, Excel and Outlook.
• Knowledge of Entrata is preferred.
• Ability to follow through with all necessary paperwork and ensure deadlines are met.
• Excellent customer service skills.
• Ability to communicate effectively and professionally in a fast-paced environment.

Responsibilities

• Assist the General Manager in all actions that involve and/or influence the property.
• Accept rent and follow up on delinquencies.
• Post rent and miscellaneous income receipts.
• Make bank deposits daily when receipts are on hand.
• Post and follow up on NSF checks.
• Handle evictions and NSF warrants.
• Turn over bad debts for collection.
• Report income collection to the Property Accountant.
• Assist with leasing activities and resident relations.
• Answer telephones as needed.
• Plan and direct social activities as needed.
• Inspect move-outs and schedule units for turnkey as directed.
• Verify that information on move-in and renewal leases agrees with information entered into the computer.
• Follow up on service requests and perform call backs.
• Verify completion and accuracy of Weekly Leasing Reports.
• Act as the primary record keeper of income and expense information to the computer.
• Pay property level bills and forward cash disbursement journals to the Property Accountant.
• Verify that invoices paid correspond to purchase orders issued and submit properly coded invoices.
• Update and post security deposits; process security deposit refunds and forfeitures.
• General maintenance, audit and filing of property records.

Skills

Customer service

Communication

Fast-paced environment

Deadline-driven

Attention to detail

Education

Bachelor degree or equivalent combination or education and experience

Accredited Residential Manager (IRER) or CAM (BOMA)

Tools

Microsoft Word

Excel

Outlook

Entrata

Job description

The Lancaster Campus is seeking a Leasing & Marketing Manager to oversee daily property operations, leasing activities, and resident relations. The role reports to the General Manager and focuses on occupancy, income, and service quality at our campus property.

Responsibilities include rent processing, delinquencies, and coordinating social activities, with emphasis on customer service and timely, accurate record-keeping. A Bachelor degree or equivalent, plus PM certifications, are preferred.