Leasing & Marketing Lead for Student Housing

Lancaster Campus; Harrisonburg (VA); On-site; USD 36,000 - 60,000; Full time

Job summary

Lancaster Campus in Harrisonburg, VA seeks an enthusiastic Assistant Leasing & Marketing Manager to support daily operations, drive leasing activity and maintain high occupancy.

You will help with advertising, renewals, tenant relations and reporting while delivering superior customer service in a fast-paced environment. A bachelor’s degree and strong Microsoft Office skills are preferred.

Join a team focused on growth, training and a fun, professional culture.

Qualifications

• Bachelor degree or equivalent combination of education and experience.
• First Aid/CPR certification or willingness to obtain.
• Knowledge of and adherence to all federal, state and local laws.

Responsibilities

• Assist with leasing to ensure full lease-up and high occupancy levels; includes mailing renewal offers, logging responses and managing property availability.
• Approve, enter and present all rental applications to the General Manager for execution.
• Manage property licenses and the renewal process by liaison with legal counsel and the City.
• Assist with the check-out process to ensure final account statements; includes accepting keys for departing residents and inspecting vacated units.
• Ensure that leases and resident check-ins are accurate and efficient.
• Investigate and respond to concerns/complaints from residents in a timely manner, reporting to the General Manager.
• Assist in the preparation of weekly reports related to the property’s performance as required.
• Assist in the development and implementation of advertising/marketing programs to position the property in the marketplace.
• Assist in the development and implementation of resident retention programs.
• Maintain courteous communication with residents, applicants, employees and vendors.
• Answer telephones as needed.
• General administrative duties such as filing and typing.

Skills

Customer service

Communication

Attention to detail

Multitasking

Professional demeanor

Education

Bachelor degree or equivalent

Tools

Entrata

Microsoft Word

Excel

Outlook

Job description

Lancaster Campus in Harrisonburg, VA seeks an enthusiastic Assistant Leasing & Marketing Manager to support daily operations, drive leasing activity and maintain high occupancy.

You will help with advertising, renewals, tenant relations and reporting while delivering superior customer service in a fast-paced environment. A bachelor’s degree and strong Microsoft Office skills are preferred.

Join a team focused on growth, training and a fun, professional culture.