Leasing Manager — Resident Experience & Growth

Valiant Residential; Austin, Northern (TX, KY); Hybrid; USD 48,000 - 65,000; Full time

Benefits offered by this job

Free health insurance options

401(k) matching

Job summary

Valiant Residential is seeking a Leasing Manager to promote leasing, retention, and occupancy across our community with a focus on resident satisfaction. In this role you will engage prospects, process applications, and coordinate rental activities using Yardi and standard MS Office tools.

The ideal candidate has strong communication skills, a background in customer service, and is willing to obtain Fair Housing certification. Flexible schedule including evenings/weekends is required.

Qualifications

• Experience in working with the public and/or sales.
• Fair Housing Certification, willingness to obtain before interacting with prospective residents.
• Demonstrate an ability to support and contribute to the community team.
• Demonstrate strong oral and written communication skills.
• Operate telephone, personal computer/keyboard, Microsoft Office including Word and MS Outlook, community software.

Responsibilities

• Greet prospects and qualify by covering all criteria (ask questions, utilize completed guest cards, etc.).
• Prepare move-in packages and lease paperwork.
• Immediately record all telephone and in-person visits on appropriate reports.
• Inspect models and available “market ready” units, communicate related service needs to Property Manager.
• Have the prospect complete the application and secure a deposit following SIMC procedures and Fair Housing requirements.
• Update availability reports and process applications for approvals. Submit processed applications to the Property Manager for approval.
• Assist in monitoring renewals. Distribute and follow up on renewal notices.
• Monitor advertising effectiveness. Gather information about market competition in the area and file.
• Professionally represent the company at all times.
• Accept rental payments and give them immediately to the Assistant Community Manager.
• Type lease, complete appropriate paperwork, and input information on the Yardi System accurately and on a timely basis.
• Assist management team with other various tasks as required.
• Consistently implement policies of the community.

Skills

Customer service

Sales

Communication

Multitasking

Education

Fair Housing Certification

Tools

Yardi System

Microsoft Word

MS Outlook

Microsoft Office

Job description

Valiant Residential is seeking a Leasing Manager to promote leasing, retention, and occupancy across our community with a focus on resident satisfaction. In this role you will engage prospects, process applications, and coordinate rental activities using Yardi and standard MS Office tools.

The ideal candidate has strong communication skills, a background in customer service, and is willing to obtain Fair Housing certification. Flexible schedule including evenings/weekends is required.