Leasing Manager: Lead, Sell & Retain Residents

Realty Management Services Inc; Hillcrest Heights (MD); On-site; USD 56,000 - 59,000; Full time

Job summary

ROSS Companies in Hillcrest Heights, MD is seeking a dynamic Leasing Manager to lead the leasing team for apartment rentals, move-ins, lease renewals, and resident retention at the Suitland property.

The ideal candidate will have 3–5 years of leasing or property management experience, a relevant degree, and strong sales, marketing, and communication skills. This on-site role requires flexibility for weekends and evenings.

Qualifications

• Bachelor's degree in Real Estate, Business Administration, or related field.
• 3-5 years of experience in leasing or property management.
• CPM/CLP certification is preferred.
• Proficiency in property management software and CRM systems.
• Strong sales and marketing skills.
• Excellent communication and interpersonal skills.
• Valid driver's license and reliable transportation.
• Willing to work weekends and evenings as needed.

Responsibilities

• Oversee leasing staff and ensure quality leasing procedures and customer service.
• Train new leasing consultants and retrain/redirect existing staff.
• Act as a liaison between management and leasing staff and review goals with supervisors.
• Ensure leases and lease packages are accurate prior to signing.
• Manage applicant qualification process and approve or disapprove applications.
• Assist the Manager in meeting reporting deadlines and maintaining activity calendars.
• Maintain office files and records according to policy.
• Provide clerical support such as typing, filing, and reporting.
• Maintain a professional and friendly tour environment for prospects and residents.
• Review advertising for accuracy and monitor market conditions.
• Promote resident and business referral programs as per guidelines.
• Support resident retention efforts and enforce policies.

Skills

Sales skills

Marketing skills

Communication skills

Interpersonal skills

Education

Bachelor's degree in Real Estate, Business Administration, or related field

Tools

Property management software

CRM systems

Job description

ROSS Companies in Hillcrest Heights, MD is seeking a dynamic Leasing Manager to lead the leasing team for apartment rentals, move-ins, lease renewals, and resident retention at the Suitland property.

The ideal candidate will have 3–5 years of leasing or property management experience, a relevant degree, and strong sales, marketing, and communication skills. This on-site role requires flexibility for weekends and evenings.