Leasing Manager – Growth & Occupancy Leader

Harbor Group Management Company; Columbus (OH); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical benefits

401(k) plan

Paid time off

Parental leave

Birthday off

Wellness program

Tuition reimbursement

Insta Pay

Job summary

Harbor Group Management Company is seeking a proactive Leasing Manager in Columbus, OH to drive occupancy and revenue. You will lead leasing staff, develop marketing campaigns, and ensure a superior resident experience across the community.

This role emphasizes hands-on leasing, reporting, and collaboration with maintenance and property teams. The ideal candidate has multifamily leasing experience, strong organizational and communication skills, and proficiency with Microsoft Office and property

Qualifications

• High School Diploma or equivalent.
• Minimum of one year multifamily leasing experience.
• Proficient with Microsoft Office and Property Management software experience is a must.
• Solid knowledge of leasing, marketing, and customer service best practices.
• Experience managing or heavily utilizing social media for leasing and outreach (Facebook, Instagram, etc.) is preferred.
• Excellent organizational and communication skills with the ability to manage multiple tasks and deadlines in a fast-paced environment.
• Strong attention to detail, problem-solving skills, and the ability to work independently or as part of a team.
• Must be customer-service oriented with the ability to interact professionally with residents and vendors.

Responsibilities

• Lead the leasing team by training and evaluating performance to meet occupancy and leasing goals.
• Develop and execute marketing, advertising, and sales strategies to maximize community visibility and maintain high occupancy rates.
• Oversee leasing operations including touring, qualifying applicants, preparing lease documents, and managing move-ins and renewals.
• Maintain and monitor an appropriate inventory of “ready” apartments and ensure the community is always market ready.
• Collaborate with the maintenance team to ensure apartment units and community amenities meet aesthetic and safety standards.
• Analyze local market trends, competitor offerings, and traffic data to adjust pricing, concessions, and promotions as needed.
• Generate and review leasing reports, financial summaries, traffic logs, and conversion metrics using property management software (MRI or similar).
• Ensure timely and accurate entry of traffic, notices, leases, and renewals into the management system.
• Plan and implement leasing events, resident engagement activities, and renewal programs.
• Address resident and prospect inquiries or complaints with professionalism and prompt resolution.
• Prepare and deliver leasing and marketing performance updates to owners and senior management.

Skills

Leasing experience

Customer service

Communication skills

Social media

Organizational skills

Multitasking

Microsoft Office

Property management software

Education

High school diploma

Tools

Microsoft Office

Property management software

Job description

Harbor Group Management Company is seeking a proactive Leasing Manager in Columbus, OH to drive occupancy and revenue. You will lead leasing staff, develop marketing campaigns, and ensure a superior resident experience across the community.

This role emphasizes hands-on leasing, reporting, and collaboration with maintenance and property teams. The ideal candidate has multifamily leasing experience, strong organizational and communication skills, and proficiency with Microsoft Office and property