Leasing Manager

smcexternalcareers; Silver Spring (MD); On-site; USD 42,000 - 64,000; Full time

Job summary

smcexternalcareers in Silver Spring, MD seeks a Leasing Manager to lead a leasing team and drive occupancy and revenue goals. The role combines mentorship, marketing, and operations to optimize apartment performance.

The ideal candidate brings strong sales, leadership, and customer service skills with a track record of managing high-volume leasing environments and ensuring quality, compliant operations.

Qualifications

• Two years of experience in property management or similar high-volume sales.
• Knowledge of current applicable laws.
• Proficiency with Microsoft Office.

Responsibilities

• Hire, train, coach, counsel and manage a successful leasing team
• Oversee leasing process from first contact to move-in, ensuring internal quality control standards
• Utilize sales and marketing strategies to increase property traffic, maintain closing ratios and achieve budgetary goals
• Inspect apartments and the community to ensure product quality
• Oversee all aspects of community marketing and advertising efforts
• Assist with preparation of annual budget and community plans
• Ensure purchase order process is completed according to internal quality control standards
• Stay abreast of industry trends
• Contribute to community and company engagement efforts
• Demonstrate behaviors that cultivate a positive work culture
• Perform other duties as assigned by manager and/or supervisor

Skills

Sales aptitude

Interpersonal skills

Written communication

Outgoing personality

Customer service

Adaptability

Critical thinking

Organization

Written and oral comms

Record keeping

Legal knowledge

MS Office

Education

High school diploma

Tools

Yardi

Job description

High-performing professional with proven success in sales, customer service, and team mentorship. Strong communicator and data-driven problem solver with excellent time management skills and expertise in market trends and social media.

WHAT WE ARE LOOKING FOR:

Leasing Managers have a passion and energy for leasing. They are creative, detail oriented,
team focused and able to work in a fast-paced environment. Tasked with designing and
implementing marketing strategies that will achieve and maintain occupancy and revenue
objectives, our Leasing Managers are essential to a community's success.

WHAT WE EXPECT FROM YOU:

• Hire, train, coach, counsel and manage a successful leasing team
• Encourage and build positive relationships with all team members, customers, and
  vendors
• Oversee leasing process from first point of contact to move-in, ensuring internal
  quality control standards are maintained
• Utilize sales and marketing strategies to increase property traffic, maintain closing
  ratios and achieve budgetary goals
• Inspect apartments and the community to ensure product quality
• Oversee all aspects of community marketing and advertising efforts
• Assist with preparation of annual budget and community plans
• Ensure purchase order process is completed according to internal quality control
  standards
• Stay abreast of industry trends
• Contribute to community and company engagement efforts
• Demonstrate behaviors that cultivate a positive work culture
• Perform other duties as assigned by manager and/or supervisor

JOB KNOWLEDGE & SKILLS:

• Strong sales aptitude with attention to detail
• Excellent interpersonal and leadership skills
• Excellent written and verbal communication skills
• Ability to project an outgoing personality
• Outstanding customer service skills
• Ability to maintain adaptability and flexibility in a dynamic work environment
• High-level critical thinking skills
• Strong organizational capability
• High level of written and oral communication skills
• Ability to keep accurate and neat records
• Knowledge of current applicable laws
• Proficiency with Microsoft Office

• High school diploma
• Two years of experience in property management or similar high-volume sales,marketing, or real estate environment
• Experience with Yardi products a plus