Leasing Manager

smcinternalcareers; Silver Spring (MD); On-site; USD 60,000 - 95,000; Full time

Job summary

smcinternalcareers in Silver Spring, MD seeks a Leasing Manager with energy for leasing, marketing, and team leadership to drive occupancy and revenue.

You will hire and coach a leasing team, oversee the leasing process, implement advertising campaigns, monitor budgets, and ensure quality control across the property. Strong communication and customer service skills are essential in a fast-paced environment.

Qualifications

• Two years of experience in property management or similar high-volume sales, marketing, or real estate environment.
• High school diploma or equivalent required.
• Knowledge of current applicable laws guiding leasing and property operations.
• Proficiency with Microsoft Office; experience with Yardi is a plus.

Responsibilities

• Hire, train, coach, counsel and manage a successful leasing team
• Oversee leasing process from first contact to move-in and maintain quality control
• Utilize sales and marketing strategies to drive traffic and meet occupancy and budget goals
• Oversee all aspects of community marketing and advertising efforts
• Assist with annual budgeting and community plans
• Ensure PO processes meet internal quality standards
• Stay updated on industry trends and contribute to engagement efforts
• Maintain positive work culture and perform other duties as assigned by management

Skills

Sales aptitude

Interpersonal leadership

Written and verbal communication

Outgoing personality

Customer service

Adaptability & flexibility

Critical thinking

Organization

Records keeping

Laws knowledge

Education

High school diploma

Tools

Microsoft Office

Yardi

Job description

High-performing professional with proven success in sales, customer service, and team mentorship. Strong communicator and data-driven problem solver with excellent time management skills and expertise in market trends and social media.

WHAT WE ARE LOOKING FOR:

Leasing Managers have a passion and energy for leasing. They are creative, detail oriented, team focused and able to work in a fast-paced environment. Tasked with designing and implementing marketing strategies that will achieve and maintain occupancy and revenue objectives, our Leasing Managers are essential to a community's success.

WHAT WE EXPECT FROM YOU:

• Hire, train, coach, counsel and manage a successful leasing team
• Encourage and build positive relationships with all team members, customers, and vendors
• Oversee leasing process from first point of contact to move-in, ensuring internal quality control standards are maintained
• Utilize sales and marketing strategies to increase property traffic, maintain closing ratios and achieve budgetary goals
• Inspect apartments and the community to ensure product quality
• Oversee all aspects of community marketing and advertising efforts
• Assist with preparation of annual budget and community plans
• Ensure purchase order process is completed according to internal quality control standards
• Stay abreast of industry trends
• Contribute to community and company engagement efforts
• Demonstrate behaviors that cultivate a positive work culture
• Perform other duties as assigned by manager and/or supervisor

JOB KNOWLEDGE & SKILLS:

• Strong sales aptitude with attention to detail
• Excellent interpersonal and leadership skills
• Excellent written and verbal communication skills
• Ability to project an outgoing personality
• Outstanding customer service skills
• Ability to maintain adaptability and flexibility in a dynamic work environment
• High-level critical thinking skills
• Strong organizational capability
• High level of written and oral communication skills
• Ability to keep accurate and neat records
• Knowledge of current applicable laws
• Proficiency with Microsoft Office
• High school diploma
• Two years of experience in property management or similar high-volume sales, marketing, or real estate environment
• Experience with Yardi products a plus