Leasing & Experience Specialist – Student Living

The-Scion-Group; Waco (TX); On-site; USD 31,000 - 42,000; Full time

Benefits offered by this job

Discretionary annual bonus

Paid Time Off

Health Insurance

Vision Insurance

401k Matching

Paid Maternal Leave

Job summary

The Scion Group LLC is hiring an Experience Team Member (ETM) in Waco, TX to combine marketing, relationship building, administration and customer service. This on-site role supports a fast-paced, collegiate environment with strong emphasis on customer experience and community engagement.

Excellent interpersonal skills are required to thrive in this role, with responsibilities spanning tours, feedback to management, and execution of engagement initiatives to enhance marketing opportunities for

Qualifications

• Customer-centric mindset.
• Agility & flexibility with a frequently changing environment.
• Great communication & interpersonal skills with a diverse population.
• Reliability & self-discipline.
• Availability to work during summer, holidays, and Turn periods.
• Job location is at the assigned property.
• Working hours consist of daytime business hours and after hour on-call rotation.

Responsibilities

• Prioritize interactions and communication with customers. Provide community and amenity tours.
• Provide feedback on sales barriers and customer objections to management team.
• Execute sales and engagement initiatives as outlined by management.
• Provide recommendations on local marketing opportunities and messaging.
• Assist with social media and communication on various platforms to engage customers.
• Assist with planning, promoting and executing customer experience initiatives, engagement initiatives, and additional marketing opportunities.
• Always represent the community positively and professionally, both in and out of the office.

Skills

Customer service

Sales

Administration

Interpersonal skills

Communication

Job description

The Scion Group LLC is hiring an Experience Team Member (ETM) in Waco, TX to combine marketing, relationship building, administration and customer service. This on-site role supports a fast-paced, collegiate environment with strong emphasis on customer experience and community engagement.

Excellent interpersonal skills are required to thrive in this role, with responsibilities spanning tours, feedback to management, and execution of engagement initiatives to enhance marketing opportunities for