Leasing Experience Specialist: Customer-Centric Sales & Admin

thesciongroupllc; Tallahassee (FL); On-site; USD 17,000 - 25,000; Full time

Job summary

The Scion Group LLC in Tallahassee, FL is hiring an Experience Team Member (ETM) to blend marketing, relationship building, administration and customer service in a fast-paced, collegiate environment.

You will conduct tours, support sales and engagement initiatives, assist with social media, organize events, log packages, and help maintain a welcoming office and clubhouse. This role requires strong communication, reliability and adaptability to seasonal and turn periods.

Qualifications

• Customer-centric mindset and responsive service approach.
• Adaptability to a fast-changing, collegiate environment.
• Strong verbal and written communication with diverse audiences.
• Reliable, self-disciplined and dependable in scheduling.
• Available for summer, holiday and Turn periods.

Responsibilities

• Prioritize interactions and communication with customers; provide tours.
• Provide feedback on sales barriers and customer objections to management.
• Execute sales and engagement initiatives as outlined by management.
• Provide recommendations on local marketing opportunities and messaging.
• Assist with social media and communication to engage customers.
• Assist with planning, promoting and executing customer experience initiatives.
• Always represent the community positively and professionally.

Skills

Customer-centric mindset

Agility & flexibility

Communication skills

Reliability & self-discipline

Availability during Summer/Turn

Job description

The Scion Group LLC in Tallahassee, FL is hiring an Experience Team Member (ETM) to blend marketing, relationship building, administration and customer service in a fast-paced, collegiate environment.

You will conduct tours, support sales and engagement initiatives, assist with social media, organize events, log packages, and help maintain a welcoming office and clubhouse. This role requires strong communication, reliability and adaptability to seasonal and turn periods.