Leasing & Community Experience Specialist

The Scion Group; Bowling Green (OH); On-site; USD 26,000 - 38,000; Full time

Job summary

The Scion Group LLC is seeking an Experience Team Member to support customer experience and sales at a university housing property in Bowling Green, Ohio. The role blends marketing, relationship building, administration and front-line service in a fast-paced collegiate setting.

The ETM will excel in communication, organization and problem solving while representing the community professionally during day-to-day operations and special events.

Qualifications

• Customer-centric mindset.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced, adaptable environment.
• Reliable and self-disciplined with a professional demeanor.

Responsibilities

• Provide community and amenity tours to residents and prospects.
• Support sales initiatives and engage customers to drive experience and retention.
• Assist with marketing and social engagement activities as directed.
• Manage administrative tasks and support property operations.
• Represent the community positively, both on-site and in the field.
• Coordinate with management on feedback and improvements.

Skills

Customer service

Communication

Sales

Flexibility

Teamwork

Job description

The Scion Group LLC is seeking an Experience Team Member to support customer experience and sales at a university housing property in Bowling Green, Ohio. The role blends marketing, relationship building, administration and front-line service in a fast-paced collegiate setting.

The ETM will excel in communication, organization and problem solving while representing the community professionally during day-to-day operations and special events.