Leasing Consultant | Resident Experience & Occupancy

Denholtz; Kannapolis (NC); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Competitive salary

Bonus potential

Benefits package including medical, dD

401(k) with employer match

Paid vacation, sick time and companyH

Job summary

Denholtz is seeking a Residential Leasing Consultant in Kannapolis, NC to lead apartment rentals, move-ins, and lease renewals. You will engage with prospective and current residents, coordinate tours, process applications, and ensure timely lease signings while delivering excellent service.

Reporting to the Property Manager, you’ll collaborate with the on-site team to achieve high occupancy, maintain property standards, and promote resident retention programs in a fast-paced, customer-focused

Qualifications

• High school diploma or GED.
• 1–3 years of related property management or hotel management experience.
• Sales or customer service training preferred.
• Strong computer skills and MS Office. Knowledge of Yardi a plus.

Responsibilities

• Respond to calls and emails from guests and prospective tenants.
• Review unit availability daily.
• Tour paths, vacant units and make-readies to ensure ready show units.
• Create applicant files, process applications and verify qualifications.
• Present applications to Property Manager for approval and follow up with applicants within 24 hours.
• Complete lease agreements and schedule signings within 24 hours of approval.
• Ensure proper computer setup and processing of monies within 24 hours.
• Maintain property cleanliness and curb appeal; assist in marketing events.
• Support manager with property tasks and resident retention programs.

Skills

Sales experience

Customer service

Computer literacy

Communication skills

Education

High school diploma or GED

1–3 years of related field experience

Sales training

Tools

Yardi software

Microsoft Office

Job description

Denholtz is seeking a Residential Leasing Consultant in Kannapolis, NC to lead apartment rentals, move-ins, and lease renewals. You will engage with prospective and current residents, coordinate tours, process applications, and ensure timely lease signings while delivering excellent service.

Reporting to the Property Manager, you’ll collaborate with the on-site team to achieve high occupancy, maintain property standards, and promote resident retention programs in a fast-paced, customer-focused