Leasing Consultant, Residential Properties

Denholtz; Kannapolis (NC); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Competitive salary

Bonus potential

Benefits package including medical, dD

401(k) with employer match

Paid vacation, sick time and companyH

Job summary

Denholtz is seeking a Residential Leasing Consultant in Kannapolis, NC to lead apartment rentals, move-ins, and lease renewals. You will engage with prospective and current residents, coordinate tours, process applications, and ensure timely lease signings while delivering excellent service.

Reporting to the Property Manager, you’ll collaborate with the on-site team to achieve high occupancy, maintain property standards, and promote resident retention programs in a fast-paced, customer-focused

Qualifications

• High school diploma or GED.
• 1–3 years of related property management or hotel management experience.
• Sales or customer service training preferred.
• Strong computer skills and MS Office. Knowledge of Yardi a plus.

Responsibilities

• Respond to calls and emails from guests and prospective tenants.
• Review unit availability daily.
• Tour paths, vacant units and make-readies to ensure ready show units.
• Create applicant files, process applications and verify qualifications.
• Present applications to Property Manager for approval and follow up with applicants within 24 hours.
• Complete lease agreements and schedule signings within 24 hours of approval.
• Ensure proper computer setup and processing of monies within 24 hours.
• Maintain property cleanliness and curb appeal; assist in marketing events.
• Support manager with property tasks and resident retention programs.

Skills

Sales experience

Customer service

Computer literacy

Communication skills

Education

High school diploma or GED

1–3 years of related field experience

Sales training

Tools

Yardi software

Microsoft Office

Job description

Residential, Leasing Consultant

Location: Kannapolis, NC

Department: Property Management

Reports to: Property Manager

Status: Full time, Non-Exempt

Compensation: $18.50 to $21 an hour

About Denholtz

Specializing in the acquisition, development, and management of multifamily, industrial/flex, and office properties, Denholtz maintains a diversified portfolio of 55 properties totaling roughly $2B in AUM. With a commitment to excellence and a focus on providing outsized investment returns, the firm continues to evolve while adhering to its core values of integrity and forward-thinking leadership.

About The Role

We are seeking a dedicated Leasing Consultant to lead all activities related to apartment rentals, move-ins, and lease renewals for our property located in Kannapolis, NC. This role offers an exciting opportunity to oversee our leasing business at the property while delivering a high level of service to our residents.

Reporting to the Property Manager, the Leasing Consultant interacts directly with prospective and current residents to achieve maximum occupancy and assists residents throughout their residency.

Key Responsibilities

• Promptly responds to phone calls and emails from guests and prospective tenants.
• Reviews unit availability daily.
• Walks tour paths, vacant units and make-readies on a daily basis to insure the “model” apartments and target apartments are ready for show; responsible for maintaining work areas and office in clean and orderly manner; need to have an awareness of the “curb appeal” of the property.
• Gathers information to learn about property, surrounding community, and competition
• Leads guests to vacant and/or model apartments and discusses the features and benefits that meet the needs of the guests.
• Records all traffic in computer daily.
• Creates applicant files, processes applications and verifies qualifications of applicants
• Presents all applications to Property Manager for approval.
• Contacts applicants to confirm approval or denial of application within 24 hours.
• Completes lease agreement and schedules lease signings within 24 hours of approval.
• Ensures that applicants are set up properly in the computer, and that all monies are processed within 24 hours.
• Inspects condition of premises periodically and arranges for necessary maintenance.
• Participates in outside marketing events as required and assists in marketing and promotion of properties
• Assists manager with any requested work to be done on the property.
• Promotes resident retention programs.
• Maintains courteous communications with residents, applicants and representatives of other companies.
• Adheres to federal and state Fair Housing Laws and all company policies.
• Supports team in achieving the goals of the property.
• Maintains a “team spirit” and works well with the entire staff.
• Demonstrates flexibility with hours and days worked.

Education And/or Experience

• High school diploma or general education degree (GED); or one to three 1-3 years experience in related field (property management, hotel management or other commission incentivized field)
• Sales and/or Customer Service training required.
• Strong computer skills with Microsoft software.
• Knowledge of Yardi or other property management software is a plus.
• Can-do attitude is required. Experience with marketing/outreach and preferably Lease-up.

What We Offer

• Competitive salary and bonus potential
• Comprehensive benefits package including medical, dental, and vision insurance
• 401(k) with employer match
• Paid vacation, sick time and company holidays