Leasing Consultant - Growth, Benefits & Impact

Valiant Residential, LLC; Irving (TX); On-site; USD 36,000 - 60,000; Full time

Job summary

Valiant Residential is seeking a Leasing Consultant to manage leasing, retention, and occupancy while delivering exceptional customer service. You will greet prospects, prepare move-in packages, and ensure accurate lease paperwork and deposits.

Responsibilities include updating availability, processing applications, and coordinating renewals. You will maintain professional representation, handle payments, and input data into the Yardi system, supporting the Community Manager.

Qualifications

• Experience in working with the public and/or sales.
• Strong verbal and written communication in English; bilingual in Spanish a plus.
• Fair Housing Certification or willingness to obtain.
• Two years of experience in customer service.
• Proficient with MS Office and community software.

Responsibilities

• Greet prospects and qualify by criteria (ask questions, utilize guest cards, etc.).
• Prepare move-in packages and lease paperwork.
• Record telephone and in-person visits on reports; file guest cards per procedures.
• Inspect models and market-ready units; communicate service needs to Community Manager.
• Have the prospect complete the application and secure a deposit per procedures and Fair Housing.
• Update the availability report and process applications for approval (credit checks, rental history).
• Submit processed applications to the Community Manager for approval.
• Assist in monitoring renewals; distribute and follow up on renewal notices.
• Monitor advertising effectiveness; gather market competition information.
• Represent the company professionally at all times.
• Accept rental payments and remit to the Assistant Community Manager.
• Type leases, complete paperwork, input data into Yardi; review before signatures.
• Assist the management team with other tasks; consistently implement community policies.

Skills

Customer service

Sales

Communication

Teamwork

Bilingual Spanish

Tools

Yardi System

Microsoft Word

Microsoft Outlook

Job description

Valiant Residential is seeking a Leasing Consultant to manage leasing, retention, and occupancy while delivering exceptional customer service. You will greet prospects, prepare move-in packages, and ensure accurate lease paperwork and deposits.

Responsibilities include updating availability, processing applications, and coordinating renewals. You will maintain professional representation, handle payments, and input data into the Yardi system, supporting the Community Manager.