Leasing Consultant: Drive Tours, Move-Ins & Community

Madison Apartment Group; Geneva (IL); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Comprehensive health coverage

Company matched 401(k) Retirement Plan

Opportunities for professional growth

Paid vacation, sick, and holiday time

Employee rental discounts

Paid new parent leave

Job summary

Madison Apartment Group is seeking an enthusiastic Leasing Consultant to be the first point of contact for prospective and current residents, handling rentals, move-ins, and resident relations.

You will conduct property tours, market amenities, coordinate events, manage service requests with maintenance, and maintain accurate resident records while staying knowledgeable about the market.

Qualifications

• Minimum of two years of sales/leasing experience preferred.
• Demonstrated experience delivering exceptional customer service.
• Strong organizational and communication skills.
• Proficiency in Microsoft Office; experience with CRM/Yardi preferred.

Responsibilities

• Provide exceptional customer service, creating a welcoming environment for residents and guests.
• Lead property tours, show vacant units, and market property amenities to close sales and maintain occupancy.
• Handle all activities related to apartment rentals and move-ins, including qualifying prospects and preparing lease documentation.
• Assist in planning and participating in resident functions and community events.
• Maintain thorough knowledge of the market and facilitate prospect generation through effective advertising and follow-up.
• Manage resident service requests and collaborate with maintenance staff to ensure timely resolution.
• Inspect models, vacancies, and community grounds to ensure cleanliness and report any service needs.
• Assist in managing site social media platforms and maintain accurate resident records.
• Complete lease applications, verify applications, and notify prospective residents of decisions.
• Organize and file appropriate reports, leases, and paperwork.

Skills

Sales experience

Customer service

Communication skills

Organizational skills

CRM/Yardi experience

Tools

Microsoft Office

CRM

Yardi

Job description

Madison Apartment Group is seeking an enthusiastic Leasing Consultant to be the first point of contact for prospective and current residents, handling rentals, move-ins, and resident relations.

You will conduct property tours, market amenities, coordinate events, manage service requests with maintenance, and maintain accurate resident records while staying knowledgeable about the market.