Leasing Consultant | Elevate Resident Experiences & Growth

Madison Apartment Group; Collegeville (PA); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Health coverage

401(k) matching

Paid time off

Employee rental discounts

Paid parental leave

Job summary

Madison Apartment Group is seeking a Leasing Consultant to be the first point of contact for prospective and current residents, handling apartment rentals, move-ins, and resident relations. You will participate in resident events and maintain a positive community atmosphere.

The role emphasizes exceptional customer service, property tours, and strong organizational skills, with CRM/Yardi experience valued. A supportive, inclusive culture and comprehensive benefits are highlighted.

Qualifications

• Minimum of two years of sales/leasing experience preferred.
• Demonstrated experience delivering exceptional customer service.
• Strong organizational and communication skills.

Responsibilities

• Provide exceptional customer service, creating a welcoming environment for residents and guests.
• Lead property tours, show vacant units, and market property amenities to close leases and maintain occupancy.
• Handle all activities related to apartment rentals and move-ins, including qualifying prospects and preparing lease documentation.
• Assist in planning and participating in resident functions and community events.
• Maintain knowledge of the market and facilitate prospect generation through advertising and follow-up.
• Manage resident service requests and coordinate with maintenance for timely resolution.
• Inspect models, vacancies, and grounds for cleanliness and report needs.
• Assist in managing site social media platforms and maintain resident records.
• Complete lease applications, verify applications, and notify prospective residents of decisions.
• Organize and file reports, leases, and paperwork.

Skills

Leasing experience

Customer service

Communication skills

Organization

Tools

CRM/Yardi

Job description

Madison Apartment Group is seeking a Leasing Consultant to be the first point of contact for prospective and current residents, handling apartment rentals, move-ins, and resident relations. You will participate in resident events and maintain a positive community atmosphere.

The role emphasizes exceptional customer service, property tours, and strong organizational skills, with CRM/Yardi experience valued. A supportive, inclusive culture and comprehensive benefits are highlighted.