Leasing Consultant: Drive Occupancy & Resident Experience

Capital Square Living; Warner Robins (GA); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Cell phone reimbursement

120 PTO hours and 40 sick hours

11 company-paid holidays

401(k) matching

Housing discount

Professional development opportunities

Job summary

Capital Square Living is seeking a Living Consultant to be the primary contact for prospective residents and to ensure a welcoming environment at the properties. You will coordinate marketing, leasing, and renewal strategies to hit occupancy, revenue, and retention goals by handling leasing, move-ins, and renewals.

Responsibilities include guiding tours, processing applications, performing background checks, preparing leases, coordinating move-ins, monitoring market conditions, and implementing

Qualifications

• High school diploma or GED (General Education Diploma)
• Previous leasing experience a plus
• Excellent organizational skills and customer service mindset
• Strong computer technology skills with basic knowledge of MS Office Suite
• Yardi/Yardi Voyager experience a plus
• A valid driver’s license may be required
• A positive, motivating, and team-oriented attitude
• A desire to exceed in an extremely competitive environment

Responsibilities

• Performs all sales and leasing activities to achieve the community’s revenue and occupancy goals by greeting and qualifying prospects, conducting community tours, showing apartments, processing applications, and conducting credit screening and criminal background checks
• Prepares the lease and move-in package, ensuring a smooth resident move-in and lease signing
• Inspects apartments prior to resident move-in, ensures apartments are in move-in-ready condition, and schedules any outstanding items to be addressed with the maintenance team
• Stays informed about current market and competitor conditions that may impact the community’s occupancy and sales results
• Develops and implements short- and long-term marketing plans and goals to sustain occupancy, and follows the community’s established policies related to concessions, specials, and other programs to boost occupancy
• Uses the on-site property management software (Yardi, etc.) to track apartment availability, record traffic and leasing activities, and manage resident and prospect data and critical demographic information about existing and future residents
• Responds quickly and courteously to resident and Capital Square concerns and questions, taking prompt action to solve problems

Skills

Customer service mindset

Excellent organizational skills

MS Office proficiency

Education

High school diploma or GED

Tools

Yardi Voyager

Job description

Capital Square Living is seeking a Living Consultant to be the primary contact for prospective residents and to ensure a welcoming environment at the properties. You will coordinate marketing, leasing, and renewal strategies to hit occupancy, revenue, and retention goals by handling leasing, move-ins, and renewals.

Responsibilities include guiding tours, processing applications, performing background checks, preparing leases, coordinating move-ins, monitoring market conditions, and implementing