Leasing Consultant: Customer Focus, Growth & Impact

Valiant Residential; Austin, Northern (TX, KY); Hybrid; USD 38,000 - 48,000; Full time

Benefits offered by this job

Competitive total compensation

Free health insurance options

401(k) matching

Job summary

Valiant Residential in Austin, TX, seeks a Leasing Consultant to drive leasing, retention, and occupancy with a strong customer-service focus. You’ll greet visitors, present available homes, process applications, and coordinate move-ins to ensure a seamless resident experience.

The role emphasizes teamwork, professional appearance, and compliance with Fair Housing regulations, with opportunities for growth and competitive compensation.

Qualifications

• Experience in working with the public and/or sales.
• Strong verbal and written English communication.
• Fair Housing Certification or willing to obtain.
• Ability to support and contribute to the community team.
• Operate MS Office and community software.
• Positive attitude and customer-focused.
• Flexible schedule including evenings and weekends.
• 2 years of customer service experience.

Responsibilities

• Greet prospects and qualify by criteria.
• Prepare move-in packages and lease paperwork.
• Record visits and maintain guest cards.
• Inspect models and communicate needs to Community Manager.
• Process applications and deposits per policy.
• Assist with renewals and notices.

Skills

Customer service

Communication skills

Bilingual (Spanish a plus)

MS Office

Professionalism

Flexibility

Problem solving

Education

Fair Housing Certification

Tools

MS Office

Job description

Valiant Residential in Austin, TX, seeks a Leasing Consultant to drive leasing, retention, and occupancy with a strong customer-service focus. You’ll greet visitors, present available homes, process applications, and coordinate move-ins to ensure a seamless resident experience.

The role emphasizes teamwork, professional appearance, and compliance with Fair Housing regulations, with opportunities for growth and competitive compensation.