Leasing & Retention Specialist

Valiant Residential, LLC; Austin (TX); On-site; USD 55,000 - 70,000; Full time

Benefits offered by this job

Free health insurance options

401(k) matching

Competitive compensation + PTO

Job summary

Valiant Residential, LLC is seeking a Leasing Manager to promote leasing, retention, and occupancy while delivering outstanding resident service in Austin, TX. You will focus on visitor conversion, qualification, and move-in processes in a fast-paced community setting.

The role requires strong communication, two years in customer service, and the ability to work evenings and weekends. You’ll use Word, Outlook, and Yardi to manage leases, applications, and reporting.

Qualifications

• Experience in working with the public and/or sales.
• Fair Housing Certification, willingness to obtain before interacting with prospective residents.
• Demonstrate an ability to support and contribute to the community team.
• Demonstrate strong oral and written communication skills.

Responsibilities

• Greet prospects and qualify by covering all criteria.
• Prepare move-in packages and lease paperwork.
• Record all visits on reports and maintain guest cards.
• Inspect models and communicate service needs to Property Manager.
• Have the prospect complete the application and deposit following procedures.
• Update availability reports and process applications for approvals.
• Assist in monitoring renewals and follow up on notices.
• Monitor advertising effectiveness and gather market information.
• Represent the company professionally at all times.
• Accept rental payments and pass to Assistant Community Manager.
• Input lease information into Yardi accurately and timely.
• Assist management with other duties and implement community policies.

Skills

Customer service

Communication skills

Sales experience

Positive attitude

Flexibility

Tools

Microsoft Word

MS Outlook

Yardi System

Job description

Valiant Residential, LLC is seeking a Leasing Manager to promote leasing, retention, and occupancy while delivering outstanding resident service in Austin, TX. You will focus on visitor conversion, qualification, and move-in processes in a fast-paced community setting.

The role requires strong communication, two years in customer service, and the ability to work evenings and weekends. You’ll use Word, Outlook, and Yardi to manage leases, applications, and reporting.