Leasing & Community Operations Specialist

CYPRESSBROOK MULTIFAMILY MANAGEMENT LP; Temple (TX); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

PTO

Holidays

Performance Bonuses

Health insurance

Dental insurance

Vision insurance

Life insurance

401(k)

Mileage reimbursement

Job summary

Cypressbrook Multifamily Management is seeking a professional and detail-oriented Assistant Property Manager to support community operations and resident relations. This role assists the Property Manager with leasing activities, rent collections, customer service, and administrative tasks to maintain smooth operations and a high standard of service.

Reporting to the Property Manager, the assistant will handle leasing documents, deposits, notices, and coordinate with vendors to ensure compliance

Qualifications

• High School Diploma or equivalent required; some college preferred.
• One year of apartment leasing or customer service experience preferred.
• Fair Housing Certification (or willingness to obtain).
• Strong organizational and communication skills.
• Proficiency in Microsoft Office and familiarity with property management software.
• Able to work a flexible schedule including weekends as needed.
• Must pass a background check and drug screening.

Responsibilities

• Assist with leasing by greeting prospects, showing units, and closing lease agreements.
• Process rental applications, background checks, and lease documentation.
• Collect and post rent payments, prepare deposits, and manage resident ledgers.
• Monitor lease renewals, distribute notices, and follow up with residents.
• Respond promptly and professionally to resident inquiries and service issues.
• Assist with marketing efforts and participate in neighborhood outreach.
• Maintain resident files and ensure lease compliance.
• Support vendor coordination and invoice processing in accordance with policy.
• Step in for the Property Manager when needed to ensure continuity in operations.

Skills

Organizational skills

Communication skills

Customer service

Flexibility

Attention to detail

Education

High School Diploma or equivalent

Some college coursework

Fair Housing Certification

Tools

Property management software

MS Word

MS Excel

MS Outlook

Job description

Cypressbrook Multifamily Management is seeking a professional and detail-oriented Assistant Property Manager to support community operations and resident relations. This role assists the Property Manager with leasing activities, rent collections, customer service, and administrative tasks to maintain smooth operations and a high standard of service.

Reporting to the Property Manager, the assistant will handle leasing documents, deposits, notices, and coordinate with vendors to ensure compliance