Leasing Specialist: Resident Experience & Marketing

CYPRESSBROOK MULTIFAMILY MANAGEMENT LP; Conroe (TX); On-site; USD 19,000 - 30,000; Full time

Job summary

Cypressbrook Multifamily Management LP is seeking an Apartment Leasing Consultant to handle leasing, marketing, and resident relations for multi-family properties. The role includes greeting prospects, processing applications, and maintaining reports with a focus on compliance and customer service.

Responsibilities cover coordinating with the management team, updating availability, and supporting renewal activities while ensuring a positive resident experience and accurate paperwork.

Qualifications

• Fair Housing Certification, willingness to obtain prior to interacting with prospective residents.
• Two years’ experience in customer service or related roles.
• Strong oral and written communication skills.

Responsibilities

• Greet prospects and qualify based on criteria; record visits.
• Process applications and deposits; submit for approval.
• Maintain resident files and manage notices; monitor renewals.
• Assist with marketing, community events, and market surveys.
• Represent the property professionally and ensure compliance with policies.

Job description

Cypressbrook Multifamily Management LP is seeking an Apartment Leasing Consultant to handle leasing, marketing, and resident relations for multi-family properties. The role includes greeting prospects, processing applications, and maintaining reports with a focus on compliance and customer service.

Responsibilities cover coordinating with the management team, updating availability, and supporting renewal activities while ensuring a positive resident experience and accurate paperwork.