Leasing & Community Experience Intern

Cardinal Group; Tuscaloosa (AL); On-site; USD 17,000 - 22,000; Part time

Job summary

Cardinal Group in Tuscaloosa is seeking a Leasing Community Intern (Temporary, Non-Exempt). The role focuses on delivering high-quality customer service, supporting front desk tasks, and assisting with leasing activities to drive occupancy.

You will participate in Cardinal Way of Leasing training, conduct showings, process applications, and support events while coordinating with the Community Manager. This position requires availability evenings and weekends in a dynamic on-site setting.

Qualifications

• High school diploma or equivalent.
• Must be enrolled in a degree program at an accredited college or university, with a minimum of 6 credit hours.
• Must have completed a minimum of one year at the enrolled college or university.
• Must maintain a minimum 2.5 cumulative GPA. GPA will be verified annually.
• Failure to maintain may result in probation, suspension or release from the Community Intern position.
• Must be a current or future leaseholder of community.
• Must live on designated community floor, per community guidelines, as assigned by Community Manager.
• Able to lift up to 40 lbs.
• Must have a valid driver’s license.
• Available to be scheduled for work approximately 20 hours per week.
• Available evenings and weekends.
• Ability to embody the Cardinal Culture and Cardinal’s Core Values every day.

Responsibilities

• Be an ambassador for customer service by consistently going above and beyond to ensure that Cardinal customers are satisfied.
• Administrative Front Desk tasks and duties.
• Participate in Cardinal Way of Leasing (CWoL) training as required.
• Utilize the Cardinal Way of Leasing by warmly greeting prospective clients, answering incoming leasing calls, determining needs and preferences, professionally presenting the community and apartment homes, utilizing feature/benefit selling, closing the sale, and following up.
• Complete all lease applications and lease file paperwork.
• Pass third party leasing shops and become Cardinal Way of Leasing certified.
• Maintain accurate lease file documentation and participate in lease file audits.
• Maintain cleanliness of the tour path for a positive first impression.
• Demonstrate a positive and professional attitude with team members, residents, prospective residents, and vendors.
• Participate in and assist with planning community events.
• Assist with various additional community projects as assigned by the Community Manager.
• Participate in Cardinal U training as required.
• On-call responsibilities (lockouts, nightly rounds, etc.).
• Required to work evenings and weekends.

Job description

Cardinal Group in Tuscaloosa is seeking a Leasing Community Intern (Temporary, Non-Exempt). The role focuses on delivering high-quality customer service, supporting front desk tasks, and assisting with leasing activities to drive occupancy.

You will participate in Cardinal Way of Leasing training, conduct showings, process applications, and support events while coordinating with the Community Manager. This position requires availability evenings and weekends in a dynamic on-site setting.