Leasing Agent: Growth, Training & Customer Impact

Lancaster Campus; Tucson (AZ); On-site; USD 38,000 - 52,000; Full time

Job summary

Lancaster Campus in Tucson, AZ is seeking a friendly Leasing Agent to support day-to-day property operations and drive leasing activity. You will assist with renewals, manage occupancy, review applications, and coordinate permits and city requirements.

Ideal candidates have a bachelor degree or equivalent, strong communication and customer service skills, and comfort with standard software and tenant management tools.

Qualifications

• Bachelor degree or equivalent combination of education and experience.
• First Aid/CPR certification or willingness to obtain.
• Valid driver’s license and current automobile insurance is preferred.
• Computer skills and math ability.
• Accurate typing and record keeping.
• Proficient in Microsoft Word, Excel and Outlook.
• Knowledge of Entrata is preferred.
• Accurate in numerical analysis and transfer of related data.
• Accurate in preparation of documents to ensure grammatical and legal correctness.
• Knowledge of and adherence to all federal, state and local laws.
• Ability to follow through with all necessary paperwork and ensure all deadlines are met.
• Demonstrate a positive, professional and enthusiastic attitude at all times.
• Excellent customer service skills.
• Ability to communicate effectively and professionally while operating in a fast paced environment.
• Ability to apply principles of logical thinking to a variety of practical situations and accurately follow standardized procedures that may occasionally call for minor deviations
• Ability to think rationally beyond a specific set of instructions

Responsibilities

• Assist with leasing to maintain high occupancy and renewal offers.
• Manage availability records and renewal reports.
• Review and present rental applications to General Manager.
• Coordinate licenses and renewal process with legal counsel and the City.
• Assist with check-out process and inspections of vacated units.
• Ensure leases and resident check-ins are accurate and timely.
• Respond to resident concerns promptly and professionally.
• Prepare weekly property performance reports.
• Support development and execution of marketing programs.
• Support resident retention programs.
• Maintain courteous communication with residents, applicants, employees and vendors.
• Answer phones and perform general administrative duties.

Skills

Customer service

Communication

Problem solving

Time management

Education

Bachelor degree or equivalent

Tools

Microsoft Word

Excel

Outlook

Entrata

Job description

Lancaster Campus in Tucson, AZ is seeking a friendly Leasing Agent to support day-to-day property operations and drive leasing activity. You will assist with renewals, manage occupancy, review applications, and coordinate permits and city requirements.

Ideal candidates have a bachelor degree or equivalent, strong communication and customer service skills, and comfort with standard software and tenant management tools.