Lease Operations Pro — Audit-Ready, Multifamily

Gene B. Glick Company, Inc.; Indianapolis (IN); On-site; USD 45,000 - 65,000; Full time

Job summary

Gene B. Glick Company is seeking a Lease Operations Specialist to support accurate lease administration across the portfolio.

The role handles tenancy applications, renewals, affordable program certifications, waiting lists, move-in and recertification documentation, signature collection, and tenant file creation. You will collaborate with property teams, compliance, leasing, and operations to support occupancy, regulatory requirements, and audit-ready documentation.

Qualifications

• Minimum high school diploma required; college degree preferred but not required.
• Experience in multifamily property management, lease processing, and administrative support is preferred.
• Must be able to read and comprehend English; fluent Spanish is a plus.

Responsibilities

• Process tenancy applications, review for completeness and required documentation, and manage timelines.
• Prepare move-in, renewal, recertification, and other lease documents; coordinate signatures and file routing.
• Monitor and manage affordable program certifications and ensure documentation is complete and audit-ready.
• Maintain waiting lists and assign applicants based on eligibility and unit availability.
• Create and maintain tenant files, ensuring accuracy, confidentiality, and compliance with retention policies.

Skills

Attention to detail

Communication

Organization

Confidentiality

Problem-solving

Driver's license

Education

High school diploma or equivalent

Tools

Yardi Property Management Software

Microsoft Office Suite

Job description

Gene B. Glick Company is seeking a Lease Operations Specialist to support accurate lease administration across the portfolio.

The role handles tenancy applications, renewals, affordable program certifications, waiting lists, move-in and recertification documentation, signature collection, and tenant file creation. You will collaborate with property teams, compliance, leasing, and operations to support occupancy, regulatory requirements, and audit-ready documentation.