Leasing & Operations Coordinator - Multifamily

Union Real Estate Company; Pittsburgh (Allegheny County); On-site; USD 36,000 - 44,000; Full time

Benefits offered by this job

Matching 401(k)

Health insurance

Dental insurance

Vision insurance

Life & Supplemental Insurance

Paid Holidays

Paid Personal Time Off

Summer/Holiday/Office Parties

Job summary

Union Real Estate seeks a motivated Leasing Agent to manage lease processes for multifamily buildings and support the Operations Manager in daily tasks. The role combines office work with on-site property visits to ensure smooth operations and quality tenant service.

Ideal candidates have 1–3 years of leasing or property management experience, strong communication skills, and proficiency with Google Workspace, Smartsheets, Excel, and Word. Competitive pay and benefits offered.

Qualifications

• 1-3 years of experience in leasing or property management.
• Experience assisting with property operations is a plus.
• Proficiency with standard software tools used for property management.

Responsibilities

• Lease management: schedule tours, assist tenants, and guide the leasing process from inquiry to signing.
• Tenant relations: be the first point of contact for residents and handle inquiries, complaints, and service requests.
• Screen applicants: review rental applications, perform background and credit checks, verify eligibility.
• Prepare and explain leases, renewals, and amendments, ensuring all documents are complete and accurate.
• Ensure lease compliance with applicable laws and company policies.
• Coordinate move-ins and move-outs; ensure units are prepared and vacated units are cleaned.
• Monitor rent collection and reporting; issue late fees and notices; maintain leasing records; attend magistrate as needed.
• Understand and comply with Fair Housing laws and all applicable regulations.
• Provide administrative support to Operations Manager: filing, record-keeping, emails, and calls; review security footage when required.
• Coordinate maintenance scheduling and inspections; liaise with maintenance teams.
• Assist in property inspections and reporting on occupancy and performance.
• Communicate with tenants about upcoming projects, services, or notices.
• Oversee monthly laundry funds collection and machine maintenance reporting; assist in installing new machines.
• Handle any other tasks as directed by Director of Residential and Operations Manager.

Skills

Strong communication

Interpersonal skills

Detail-oriented

Organized

Tools

Google Workspace

Smartsheets

Excel

Word

Job description

Union Real Estate seeks a motivated Leasing Agent to manage lease processes for multifamily buildings and support the Operations Manager in daily tasks. The role combines office work with on-site property visits to ensure smooth operations and quality tenant service.

Ideal candidates have 1–3 years of leasing or property management experience, strong communication skills, and proficiency with Google Workspace, Smartsheets, Excel, and Word. Competitive pay and benefits offered.