Lease Operations & Compliance Specialist

Avenue5 Residential; Seattle (WA); On-site; USD 55,000 - 75,000; Full time

Job summary

Avenue5 Residential in Seattle seeks a Sales Operations Specialist to support the leasing process with precise admin and operational tasks. You will handle leasing documents, resident files, reports, and property records, partnering with the Leasing Consultant and management team to drive occupancy and regulatory compliance.

Key duties include preparing lease agreements, renewals, notices, and move-in/out administration, maintaining confidential files, and generating weekly leasing reports.

Qualifications

• High school diploma or equivalent required.
• Associate degree preferred.

Responsibilities

• Support the leasing team by managing administrative functions throughout the leasing lifecycle.
• Prepare lease agreements, addenda, renewals, notices, and other leasing documentation.
• Process completed lease files for accuracy and compliance.
• Maintain confidential resident files.
• Process renewal documentation.
• Maintain accurate records in Yardi or similar software.
• Coordinate move-in and move-out administration.
• Prepare move-in packets.
• Monitor leasing documentation for compliance.
• Complete weekly and monthly leasing reports.
• Process resident correspondence.
• Answer incoming telephone calls.
• Provide clerical support including filing, scanning, data entry, and invoice processing.
• Process resident work order requests.
• Maintain compliance records.
• Assist with audits.
• Coordinate electronic signatures.
• Maintain document retention standards.
• Support resident retention through renewal administration.
• Maintain confidentiality.
• Comply with company policies and applicable laws.
• Perform other duties as assigned.

Skills

Organizational skills

Communication

Multitasking

Customer service

Microsoft Office

Confidentiality

Data entry

Independent work

Office equipment

Fair Housing knowledge

Education

High school diploma or equivalent

Associate degree preferred

Tools

Yardi Voyager

Other property management software

Job description

Avenue5 Residential in Seattle seeks a Sales Operations Specialist to support the leasing process with precise admin and operational tasks. You will handle leasing documents, resident files, reports, and property records, partnering with the Leasing Consultant and management team to drive occupancy and regulatory compliance.

Key duties include preparing lease agreements, renewals, notices, and move-in/out administration, maintaining confidential files, and generating weekly leasing reports.