Leasing Operations Specialist – Documentation & Compliance

Hirebridge; Seattle (WA); On-site; USD 60,000 - 80,000; Full time

Job summary

Avenue5 is seeking a Sales Operations Specialist to manage leasing administration, resident files, and reporting in support of leasing goals and regulatory compliance. The role partners with Leasing Consultants and property management to ensure accurate documentation and streamlined processes.

Responsibilities include preparing leases, renewals, notices, and maintaining records in Yardi, while ensuring confidentiality and compliance across tasks.

Qualifications

• Must have high school diploma or equivalent.
• Associate degree preferred.
• 2–3 years of property management experience required.
• Yardi Voyager experience preferred.

Responsibilities

• Support the leasing team by managing administrative functions throughout the leasing lifecycle.
• Prepare lease agreements, addenda, renewals, notices, and other leasing documentation.
• Process completed lease files for accuracy and compliance.
• Maintain confidential resident files.
• Process renewal documentation.
• Maintain accurate records in Yardi or similar software.
• Coordinate move-in and move-out administration.
• Prepare move-in packets.
• Monitor leasing documentation for compliance.
• Complete weekly and monthly leasing reports.
• Process resident correspondence.
• Answer incoming telephone calls.
• Provide clerical support including filing, scanning, data entry, and invoice processing.
• Process resident work order requests.
• Maintain compliance records.
• Assist with audits.
• Coordinate electronic signatures.
• Maintain document retention standards.
• Support resident retention through renewal administration.
• Maintain confidentiality.

Skills

Organizational skills

Communication

Multitasking

Customer service

Microsoft Office

Confidentiality

Data entry

Independent work

Office equipment

Fair Housing

Education

High school diploma or equivalent

Associate degree

2-3 years property management experience

Tools

Yardi Voyager

Job description

Avenue5 is seeking a Sales Operations Specialist to manage leasing administration, resident files, and reporting in support of leasing goals and regulatory compliance. The role partners with Leasing Consultants and property management to ensure accurate documentation and streamlined processes.

Responsibilities include preparing leases, renewals, notices, and maintaining records in Yardi, while ensuring confidentiality and compliance across tasks.